Volunteer Policy

Coffs Harbour City Council is committed to providing excellent services to our customers and community. Volunteers are integral to a strong community and make a valuable contribution to community life both socially and economically. Council appreciates those in our community who volunteer their time and a wide range of skills, expertise and experience. Their efforts represent a significant contribution towards the successful delivery of Council programs, services, facilities and venues, events and projects for the community and are highly valued by Council.

The Purpose of this policy is to ensure that our volunteer management systems and processes:

  • Acknowledge the valuable contribution of volunteers
  • Identify areas of operations where volunteering can contribute to the optimum delivery of services to the community
  • Enable compliance and best practice volunteer management, particularly in areas such as the recruitment, training and support of our volunteers.