Footpath use for business

Coffs Harbour City Council supports 'footpath activation', the creation of a vibrant streetscape to attract people to stop, look and linger for longer.

Council has resolved to waive fees for businesses wanting to use footpaths directly outside their storefront for A-frame signage, outdoor dining, merchandise displays and other footpath activations e.g. allowing community groups to display information or allowing a busker to use the footpath at your shopfront.

You must register online, have current Public Liability Insurance, agree to comply with simple ground rules and comply with food and liquor licensing legislation at all times.

Register to use footpath

Step 1.Have appropriate public liability insurance

Have your public liability insurance up to date and correct.

You will need to have a current Certificate for Public Liability Insurance to a minimum $20 million extending to footpath use and list Council as an Interested Party. 

Step 2.Do a self-assessment

Do a self-assessment of your footpath using the Interim Outdoor Dining User Guide(PDF, 2MB) from the NSW Government's Outdoor Dining Trial 2017-18.

It lists detailed placement considerations such as safety, neighbouring businesses and size limits, as well as giving helpful tips and ideas around branding and optimising your customers' experience.

Step 3.Understand your responsibilities

Anyone wanting to use the footpath for trade or activation must register online, agree and comply with three simple ground rules: 

Safety and security

The footpath is a community space for everyone including young children, seniors, people with prams and those who require assistance aids and clear passage. These people need to get about their daily activities safely and efficiently.

Think about trip hazards, height impediments and any possible projectiles (windy conditions). If you see something you think is unsafe do something about it.

Collaborate with your neighbours

Partner with your neighbouring businesses to create exciting places that attract customers and encourage them to linger longer. Cross-promote with other businesses... waiting for a coffee to arrive gives shoppers a window of opportunity otherwise missed.

Ensure your footpath use does not compromise a neighbour's business.

Respond to feedback

This is a new business model, there will be good and bad feedback from customers. Use constructive criticism to improve your business offering. Make changes and try new things. Respond to safety and access concerns promptly.