New resident information

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Giinagay - Welcome

Living in Coffs Harbour means being part of a population of 78,000 with all the advantages of city living, but in a beautiful coastal or rural village setting.

Coffs Harbour is a great place to raise a family. In addition to world class education and medical facilities, plus excellent air, road and rail links, the city boasts a wonderful climate and outdoor lifestyle.

City of Coffs Harbour is actively involved with the community in creating an engaged, thriving and vibrant community and we are very pleased that you have chosen to be part of it.

Find out more about your new home

City of Coffs Harbour does so much more than roads, rates and rubbish. Take a look at a typical day in the life of our staff and how we work for you - our customers -  to look after the wonderful community and corner of paradise we all call home.


Relocating to Coffs

If you are thinking of making the move, you can find further information about education, health and opportunities for work and investment.

Relocating to Coffs

Connect with us

Find out who we are and what we do to make Coffs Harbour a great place to call home.

Keep up to date with the latest news, have a say on the future of our City and see what projects we are currently working on.

Subscribe to our newsletters

Follow us on socials

Your rates and water

City of Coffs Harbour is the water provider in the Coffs Harbour LGA. 

You can make payments online, have your notices emailed to you, set up a payment plan and find answers to all your questions.

Pay your rates and water bills

Waste services

Coffs Harbour has state-of-the-art waste services. Find out more about what we offer and check on your bin collection day and how to recycle or dispose of bulky goods and green waste.

Waste services

Register your pet

Registering your cat or dog allows us to help reunite you and your pet if they become lost.

Animals and pets


Coffs Harbour has three popular library branches that are so much more than books. As well as tree books, e-books, movies and music there are regular children's activities, tutor help for students, an outreach service and local history resources.

To find out more and join the library visit the Libraries website

What's in my neighbourhood

For detailed planning, zoning and topographical information use our online mapping tools

You can find events, parks, beaches, community, cultural and sporting facilities near you using our what's around me map

See also or community and recreation section

Your new business

We can help you navigate regulations and requirements with starting a new, or running an existing business.

Doing business in Coffs

Your community

Connect with your community - join a sports or interest group or find out what volunteering opportunities are available.

MyCoffs Connect

Leisure and lifestyle

Coffs Harbour is a paradise of parks, cycleways, pools, walking tracks and beaches.

Your neighbourhood

Emergency information and changed conditions

In the case of an emergency please dial 000

SES can be contacted on 132 500

Coffs Harbour Police Station 02 6691 0799

Access our online emergency information and changed conditions

Find a form

We have a range of forms and applications for our services and legislative requirements. You can find forms for your home, business, or things you need to make the most of your new life here in Coffs Harbour. 

Find a form

Contact us

We are always ready to help.

Please contact us if you need assistance or information, want to raise an issue or make a customer request.

You can call us on 02 6648 4000 (including after hours for urgent matters) or find other ways to contact us

Water proofing our future

We are a sustainable community. We have planned our water supply for the future and committed to permanent water conservation measures in our homes.

 Water and sewage services

Saving water

Sustainable living in Coffs Harbour

We support our community to live lightly and care for our natural environment.

Our Sustainable Living program delivers a free program of events, workshops, campaigns and nature based tours.

To find out how you can get involved follow or subscribe to Our Living Coast and stay connected to the latest news, events and ideas for Sustainable Living.