Pay your rates

Choose one of the following methods to pay your bill online:

Option 1: Pay with Payble

City of Coffs Harbour has partnered with Payble, a simple and convenient payment platform designed to help you spread your payments into smaller, manageable instalments that fit your budget and lifestyle.

More flexibility. More convenience. More control.

With Payble, you can:

• Spread the amount owing on your rates and water notices into smaller, regular payments
• Choose a payment schedule that suits you — weekly, fortnightly or monthly
• Set up automatic payments for added convenience
• Receive helpful SMS reminders before payments are due

Setting up Payble is quick and easy:

Option 2: Pay by credit card online

You'll need your 13-digit biller code starting with 2182 (on bottom right hand corner of your bill).

There is no merchant fee for this service.

Pay by credit card online

You can also call us to pay with your credit card over the phone 1300 418 227 (24 hours / 7 days).

Option 3: BPAY

Contact your bank or financial institution to pay using BPAY from your cheque, savings or credit account.

BPAY BILLER CODE: 5058

Your BPAY reference number is located under the biller code on your bill. Please note that the reference number is different for your rates from your water bill.

You can pay over the phone using your credit card by calling 24 hours/ 7 days:

1300 418 227

There is no merchant fee for this service.

This is an automated service.

Only Visa or MasterCard are accepted.

Customer Service Centre

You can pay your rates by cash, cheque, debit card or credit card (Visa and MasterCard only) at our office located at Yarrila Place, 27 Gordon Street, Coffs Harbour. 

 You can also take your bill to any Australia Post outlet to pay over the counter.

You can mail your cheque payment to:

City of Coffs Harbour
Locked Bag 155
Coffs Harbour NSW 2450

Please make sure you include all account information so that we can ensure the correct allocation of payment. Please ask for a receipt if you would like one.