Emergency and disaster information

In the event of an emergency, call Triple Zero 000

Emergencies can arise unexpectedly, so it's vital to know who to contact and how to stay informed before, during, and after an incident. Being prepared, knowing where to seek help, and staying updated are crucial during emergencies.

Download the Hazards Near Me app

Hazards Near Me shows current information about local emergencies, including flood, bushfire and tsunamis, and advice on what to do to stay safe. The app can send you push notifications when there are new incidents or when information changes.

Get the Hazards Near Me app

Disaster Dashboard

Visit the Disaster Dashboard for emergency news, live updates and important contact information from lead combat agencies.

Open the Disaster Dashboard

Flood Warning System

Rain gauges and water level recorders have been installed at key locations and are operational. The recording and radio communication systems are fully operational and linked to the Bureau of Meteorology and State Emergency Service, providing valuable information to emergency services during significant rain and flood events.

An upgrade to the flash flood warning system is currently being developed.

Bridge Cameras

To help our community stay prepared during flood events, the City has installed a camera at Edward Sharp Bridge. This camera provides images that show current bridge and river conditions, giving you real-time information during severe weather.

Images are updated every 30 minutes under normal conditions. Each photo has a date and time stamp so you can see exactly when it was taken. Please check the stamp before relying on the image, as conditions can change quickly.

Before relying on the camera image, click the refresh button to make sure the information is up to date, as conditions can change quickly.

Edward Sharp Bridge – Grafton Street, Nana Glen

 

Resources - Before, During and After an Emergency

Response agencies vary by emergency type. We’ve provided resources for each phase Before an emergency, During an emergency and After an emergency, please click the link at the bottom of the page. City of Coffs Harbour is not a lead Combat Agency in a disaster or emergency event, as a member of the Local Emergency Management Committee (LEMC) we work to:

  • Advise of any interruptions to the services we provide, including the status of roads and bridges, water and waste services and more
  • Restore any services which impact on the welfare and safety of our community in a timely manner
  • Support emergency lead agencies and/or combat agencies in assisting our community.

Emergencies or declared disaster events are controlled by either a Combat Agency or an Emergency Operations Controller (if requested by a Combat Agency or a Combat Agency is not specified). The Combat Agency will vary, depending on the type of emergency.

The following is a summary of potential types of emergencies which may affect our community and the identified lead Combat Agency.

    Type of Emergency Combat Agency
    Major Transportation Incident NSW Police Service

     

    Animal, plant disease, rodent or insect plague Department of Primary Industries
    Fire

    In a rural fire district: NSW Rural Fire Service

    In an urban fire district: Fire and Rescue NSW

    Flood, Severe Storm, Tsunami NSW State Emergency Service
    Pandemic NSW Health

     

    Hazardous Materials (Hazmat) Fire and Rescue NSW

     

    Deaf and hearing impaired can use the National Relay Service

    City of Coffs Harbour social channels: