Pensioner rebates for rates and water

Step 1.Check you're eligible

To be eligible to receive rebates on your rates, you must:

• have a current Pensioner Concession Card, and  
• be the person liable for rates and annual charges on a property, and
• the property must be your sole or principal residence.
   

Step 2.Print out and fill in the application form

Pensioner Concession Rates Rebate – Application Form

Step 3.Submit in person 

You'll need to complete the application form above and bring it and your current Pensioner Concession Card to:

City of Coffs Harbour Customer Service Centre
Corner Coffs and Castle Street, Coffs Harbour

Open: Monday to Friday, 9am to 3pm (closed on Public Holidays)

If you have any questions call us on: 02) 6648 4000

When will you receive the rebate?

You can claim a rebate from the start of the next billing period after you become elligible.

If you stop being a pensioner, or you sell where you live, you won't be entitled to receive a rebate for that billing period. So if you received a rebate in advance it will be charged back to your account for the period you were no longer eligible.

What are the rebates?

The amount will vary depending on a number of factors.

All NSW councils give a mandatory rebate to eligible pensioners of up to a maximum of:

• $250.00 off ordinary rates
• $87.50 off water charges
• $87.50 off sewer charges

We also provide rebates for the Environmental Levy and Domestic Waste Charges.