Important notice for users of the Englands Road Waste Management Facility: This site will be operating under reduced hours of 8am-4pm on Monday 2nd October 2023 for the Labour Day public holiday.
See City road and other maintenance works that may affect traffic conditions near you.
If you are eligible for a pensioner concession rebate on your rates and other annual charges, you will need to complete an application form and bring it into our offices in person, along with your current Pensioner Concession Card.
To be eligible to receive rebates on your rates, you must:
Pensioner Concession Rates Rebate – Application Form
You'll need to complete the application form above and bring it and your current Pensioner Concession Card to:
City of Coffs Harbour Customer Service Centre
Corner Coffs and Castle Street, Coffs Harbour
Open: Monday to Friday, 9am to 3pm (closed on Public Holidays)
If you have any questions call us on: 02) 6648 4000
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You can claim a rebate from the start of the next billing period after you become elligible.
If you stop being a pensioner, or you sell where you live, you won't be entitled to receive a rebate for that billing period. So if you received a rebate in advance it will be charged back to your account for the period you were no longer eligible.
The amount will vary depending on a number of factors.
All NSW councils give a mandatory rebate to eligible pensioners of up to a maximum of:
We also provide rebates for the Environmental Levy and Domestic Waste Charges.
Sports field closure arrangements