There are several ways you can pay your water bill.
City of Coffs Harbour has partnered with Payble, a simple and convenient payment platform designed to help you spread your payments into smaller, manageable instalments that fit your budget and lifestyle.
More flexibility. More convenience. More control.
With Payble, you can:
Setting up Payble is quick and easy:
Scan the QR code on your rates/water notice or click below.
Get started with Payble today
Enter your mobile number and validate it with a secure SMS code.
Select the payment option that works best for you (credit card, debit card or set up a direct debit).
You'll need your 13-digit biller code starting with 2182 (on bottom right hand corner of your bill).
There is no merchant fee for this service.
Pay by credit card online
You can also call us to pay with your credit card over the phone 1300 418 227 (24 hours / 7 days).
Contact your bank or financial institution to pay using BPAY from your cheque, savings or credit account.
BPAY BILLER CODE: 5058
Your BPAY reference number is located under the biller code on your bill. Please note that the reference number is different for your rates from your water bill.
You can pay over the phone using your credit card by calling 24 hours/ 7 days:
1300 418 227
This is an automated service.
Customer Service Centre
You can pay your rates by cash, cheque, debit card or credit card at our office located at Yarrila Place, 27 Gordon Street, Coffs Harbour.
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You can also take your bill to any Australia Post outlet to pay over the counter.
You can mail your cheque payment to:
City of Coffs Harbour Locked Bag 155 Coffs Harbour NSW 2450
Please make sure you include all account information so that we can ensure the correct allocation of payment. Please ask for a receipt if you would like one.
Sign up to receive your water bill via email
Answers to common water billing questions
How to apply for a pensioner rebate
Contact us if you have trouble paying