See City road and other maintenance works that may affect traffic conditions near you.
City of Coffs Harbour has partnered with Busways and Forest Coach Lines to offer free route bus travel every Friday, Saturday and Sunday, starting Friday 19 April and ending Sunday 14 July 2024.
Contact our customer service team by phone 02 6648 4000 8.30am – 4.30pm Monday to Friday, or in person at our Customer Service Centre 9.00am – 3.30pm Monday to Friday. We are closed on public holidays.
For bins or rubbish collection enquiries or to get bulky goods vouchers contact Coffs Coast Waste: 1800 265 495
See how to contact our Councillors or our Senior Staff
Our customer service team can resolve many common issues. They will direct your call to the correct staff member if needed.
Phone: (02) 6648 4000
After hours emergencies: (02) 6648 4000
Emergencies could include sewer issues, water service problems, animal attacks, environmental pollution or anything else needing urgent assistance. We have a staff member on call 24 hours a day, 7 days a week.
If you are deaf, hearing impaired, or speech impaired please call us via the National Relay Service
If you want to speak in your own language, call us via the Translating and Interpreting Service (TIS)
Level 1 Yarrila Place, 27 Gordon Street Coffs Harbour, NSW, 2450
Open 9.00am to 3.30pm, Monday to Friday excluding Public Holidays
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Council's Customer Service Centre is open. There are some restrictions and important safety measures in place, including the use of screens at counters, sanitiser stations on entry and social distancing markings on the floor, to ensure the safety of our staff and customers.
Find a full list of COVID-19 affected programs, events, and facilities
For routine maintenance, roads and animal issues use our Customer Request Form
City of Coffs Harbour also uses Snap Send Solve
Email: coffs.council@chcc.nsw.gov.au
Locked Bag 155 Coffs Harbour, NSW 2450
To avoid us mistaking your parcel or mail item for suspicious mail:
Council's ABN is: 79 126 214 487
For any rubbish collection enquiries contact Coffs Coast Waste Services
1800 265 495
To get bulky goods vouchers contact Coffs Coast Waste Services
Update your contact details with us by submitting the form below.
Change of Address Form
Contribute to and be kept informed about decisions and projects.
Have Your Say Coffs Harbour
Sports field closure arrangements