Open Access Information

The Government Information (Public Access) Act 2009 (GIPA Act) requires that certain information must be made publicly available by the City of Coffs Harbour (the City). This is also referred to as “open access information”. We must include this information on our website and if this is not possible, access is provided in another way free of charge. Unless an overriding public interest against disclosure applies or it would impose unreasonable additional costs on the agency, in which case access will be provided at the lowest possible cost.

A list of the City's 'Open Access' information is provided below, along with information on how to access the information.   

If the information you seek is not included in the following table, you should contact the City on (02) 6648 4000 who can advise you on:

  • Where the information is located on our website;
  • Which of our technical or professional staff can assist you;
  • How to request access to information.

Any content may be removed from the open access information listed in the table above if there is an overriding public interest consideration against disclosing it. The City is not required or permitted to make open access information available in any way that would constitute an infringement of copyright.

General Information

Information Guide(PDF, 567KB)

The structure and functions of the City of Coffs Harbour.

Available free of charge online or in person at the City's administration building.

Disclosure Log (Link)

Information summaries of Formal Access requests that may be of interest to the public.

Available free of charge online or in person at the City's administration building.

Register of Contracts (Link)

Public information relating to contracts with the private sector estimated values of $150,000 and above will be made available within 45 days of the contract coming into existence in accordance with section 27(2) of Government Information (Public Access) Act 2009 (GIPA Act).

Available free of charge online or in person at the City's administration building.

Pending and Awarded Tenders (Link)

A List of Tenderers will be disclosed to the public within 7 days of tenders closing, in accordance with the Local Government (General) Regulation, Part 7 Tendering.

Available free of charge online or in person at the City's administration building.

Information about the City/ Council

Code of Conduct Policy (Link)

The Code of Conduct sets the minimum standards of conduct for City officials.

Available free of charge online or in person at the City's administration building.

Procedures for Administration of the Code of Conduct (PDF)

These procedures (Model Code Procedures) are prescribed for the administration of the Model Code of Conduct for Local Councils in NSW (Model Code of Conduct).

Available free of charge online or in person at the City's administration building.

Code of Meeting Practice (Link) ~ Code of Meeting Practice (PDF)

All Council Meetings must be conducted in accordance with this Code of Meeting Practice.

Available free of charge online or in person at the City's administration building.

Council Meeting Practice Notes and 2026 Schedule of Meetings (PDF)

Practice meeting notes and schedule of meetings [2026].

Available free of charge online or in person at the City's administration building.

Public Forum Rules (PDF)

Rules governing management of the Public Forum.

Available free of charge online or in person at the City's administration building.

Councillor Expenses and Facilities Policy (Link) ~ Councillor Expenses and Facilities Policy (PDF)

The policy sets out the maximum amounts council will pay for specific expenses and facilities. Expenses not explicitly addressed in this policy will not be paid or reimbursed.

Available free of charge online or in person at the City's administration building.

Fees and charges (Link)

Fees and Charges for this financial year.

Linked Documents Available:

2025/26 Fees and Charges (PDF, 2MB)

Previous year's Fees and Charges (PDF, 3MB)

Available free of charge online or in person at the City's administration building.

Pecuniary interest register (i.e. returns of the interests of Councillors) and designated persons

The City of Coffs Harbour's ‘designated persons’ (under 4.8 of Council’s Code of Conduct) must make disclosures about their pecuniary interests at least annually via a Disclosure of Interest Return.

Available free of charge online or in person at the City's administration building.

Council meetings (Link)

City of Coffs Harbour Council meetings provide an opportunity for the community to stay informed about local decisions, observe Council proceedings, and engage with matters that shape our community. Community members are welcome to attend in person or watch online and may also request to speak at a public forum.

For further information see the following webpages:

Council meeting minutes and agendas (Link)

Councilor questions on agenda items

Council Resolutions

Previous meetings

Future Meetings

Public Forums

Items

Archived Council meeting minutes and agendas (Link)

Spanning from 2012- 2022

Available free of charge online or in person at the City's administration building.

Online mapping tool (Link)

Land Register on all land vested in or under the City's control. Detailed information about planning, zoning and topographical features.

Available Online.

Government Information (Public Access) Act 2009 

The City produces an annual report on the operation/ statistics of information requests received.

Linked Documents Available:

GIPA-Annual-Report-2025-26 (PDF)(PDF, 243KB)

Accessible-Annual-Report-2025-26 (PDF)(PDF, 241KB)

GIPA-Annual-Report-2024-25 (PDF)(PDF, 237KB)

GIPA-Annual-Report-2023-24 (PDF)(PDF, 247KB)

GIPA-Annual-Report-2023-22 (PDF)(PDF, 101KB)

The City also published guidelines on formal access applications fees and charges.

Linked Document Available:

City-of-Coffs-Harbour-Guideline-on-Fees-and-Charges-for-Formal-Access-Applications (PDF)(PDF, 82KB)

Accessible Guidelines on Fees and Charges for Formal Access Applications (PDF)(PDF, 124KB)

Available free of charge online or in person at the City's administration building.

Register of Instruments & Delegations

This Register clarifies the City's delegations of authority and facilitates the management of those delegations.

Linked Records Available:  

Instruments-of-Delegation-2025-26 (PDF)(PDF, 4MB)

Accessible-Document-Instruments-Of-Delegation-2025-26 (PDF)(PDF, 3MB)

Available free of charge online or in person at the City's administration building.

Corporate Planning and Reporting

Delivery Program and Operational Plan (Link)

We have a combined Delivery Program and Operational Plan.

The Delivery Program is our 4-year plan to action the MyCoffs Community Strategic Plan (including 4-year budgets).  

The Operational Plan is what we will do in the current financial year to implement the Delivery Program. It includes detailed budgets as well as fees and charges schedules. 

Linked documents available:

Delivery Program 2025-29 Operational Plan FY 2025/26(PDF, 6MB)

 Workforce Resourcing Strategy(PDF, 3MB)

 Asset Management Strategy (PDF, 28MB)

 Long Term Financial Plan (PDF, 4MB)

 Amendment Register (PDF, 125KB

Available free of charge online or in person at the City's administration building.

Quarterly Reporting

Quarterly reporting (Link)

We report on how we performed against the Delivery Program and Operational Plan every 3 months.

Linked Documents Available:

Operational Plan Quarterly Progress Report - 1 October 2025 to 31 December 2025(PDF, 2MB)

Operational-Plan-Quarterly-Progress-Report-July-September-2025-26.pdf(PDF, 2MB)

Available free of charge online or in person at the City's administration building.

Annual Report

Annual Report (Link)

Council's Annual Report reflects our performance and activities for the financial year and details our achievements against annual targets set in our Operational Plan.

Linked Documents Available:

Annual Report Section 1 - Significant Achievements 2024-25(PDF, 10MB)

Annual Report Section 2 - Regulatory Information including Government Information (Public Access) and Disability Inclusion Action Plan reports 2024-25(PDF, 4MB)

Annual Report Section 3 - Annual Financial Statements 2024-25(PDF, 4MB)

Available free of charge online or in person at the City's administration building.

Community and Wellbeing Scorecards

Community and wellbeing scorecards (Link)

The Wellbeing Scorecard asked the community about the quality of life in the Coffs Harbour area.

Linked Documents Available:

Report - 2020 Customer Satisfaction Survey (PDF)

Community Wellbeing Report (PDF)

MARKYT Community and Wellbeing Scorecard report 2022(PDF, 4MB)

Available free of charge online or in person at the City's administration building.

State of our City Report

State of our City Report (Link)

At the second meeting of the incoming Council the State of our City Report must be presented to Council. This report shows the previous Council's progress in achieving the objectives of the Community Strategic Plan.

Linked Document Available:

2021 - 2024 State of our City Report(PDF, 43MB)

Available free of charge online or in person at the City's administration building.

Archived Reports

Archived reports (Link)

All Councils in NSW produce documents under the State Government Integrated Planning and Reporting (IPR) Framework.

These documents set out plans, budgets, activities and performance measures.

The IPR documents from previous years are available via the link, back to 2009/10.

All documents are available free of charge online or in person at the City's administration building.

City Policies

City policies (Link)

Procedures, interpretations, rules, guidelines, practices or precedents that are used in connection with the exercise of the City's functions that affect the public.

Linked Documents Available (PDF)  

Affordable Housing Policy

Asset Accounting Policy

Asset Management Policy

Asset Protection Zone Policy

Backflow Prevention and Cross Connection Control Policy - Containment Only

Climate Change Policy

Cemetery Management Policy

Child Safety Policy

City of Coffs Harbour Management of Committees Policy

City Related Development Applications – Conflict of Interest Policy

Coastal Vulnerability Area Policy

 Community Funding Policy

Community Funding Guidelines

Arts and Cultural Development Grants Guidelines

Complaints and Other Feedback Policy

Compliance and Enforcement Policy

Construction in the Vicinity of and Protection of the City’s Network Assets Policy

Construction in the Vicinity of and Protection of the City’s Network Assets Procedure

Construction Works by Private Individuals on Public Roads Policy

Contaminated Land Policy

Contaminated Land Procedure

Contaminated Land Procedure

Corporate Branding Policy

Corporate Credit Card Policy

Council Committees Handbook

Councillor and Staff Interaction Policy

Councillor Expenses and Facilities Policy

Councillor Induction and Professional Development Policy

Cultural Policy

Customer Service Policy

customer-service-charter.pdf

Data Breach Management Policy

Debt Recovery Policy

Driveway and Pipe Crossings Policy

Electric Vehicle Charger Policy

Environmental Levy Policy

Environmental Levy Grants Program Guidelines

Financial Reserves Policy

Drinking Water Quality Policy

Disposal of Assets Policy

Development Applications - Consideration by Council Policy

Delegations Policy

Deferred Contributions Policy

Dedication of Land Policy

Floodplain Development and Management Policy

Fraud and Corruption Control Policy

Homelessness Policy

Information Security and Management Policy

Injury Management and Recover at Work Policy

Inter-allotment Stormwater Drainage Networks on Private Property Policy

Investment Policy

Laneways Policy

Leasing and Licensing Policy for Community Organisations

Guideline for Assessment of Rental for Community Tenants

Guideline for Conditions of Tenure for Community Organisations

Legislative Compliance Policy

Library Collection Development Policy

Library Operations Policy

Liquid Trade Waste Policy

Liquid Trade Waste Procedure

Loan Borrowing Policy

Loans to Community Groups Policy

Local Biodiversity Offsets Policy

Local Government Elections Caretaker Period Policy

Media Policy

Museum and Gallery Collection Policy

Museum and Gallery Exhibitions Policy

Parking Restrictions Enforcement Policy

Payment Card Industry Data Security Standard Policy

Pressure Sewer System Policy

Pressure Sewer System Procedure

Pressure Sewer Systems - Home Owner’s Manual

Pressure Sewer System – Technical Specification

Coffs Harbour City Council Privacy Management Plan

Private Sewer Pump Station Policy

Private Sewer Pump Station Procedure

Procurement Policy

Profit Distribution Policy

Provision of Telecommunications Infrastructure Policy

Public Art Policy

Public Interest Disclosure Policy

Rates and Charges - Pensioner Concession Policy

Rates, Charges and Fees - Financial Hardship Policy

Records Management Policy

Recycled Water Quality Policy

Regional Water Supply Raw Water Policy

Related Party Disclosures Policy

Reserve Naming and Memorial Policy

Risk Appetite Statement Policy

Risk Management Policy

Roadside Service Signage Policy

Sale of Land to Recover Unpaid Rates and Charges

Significant Tree Policy

Social Media Policy

Statement of Business Ethics

Sustainability Policy

Unmade Public Roads Policy

Unreasonable Complainant Conduct Policy

Urban Rainwater Tank Policy

Vandalism – Damage to Council Owned Property - Reward Policy

Vegetation Vandalism Policy

Vehicles on Beaches Policy

Video Surveillance in Public Areas Policy

Voluntary Planning Agreement Policy

Volunteer Policy

Water Account Adjustment (Concealed Leak) Policy

Water Carters Policy

Water Connection to Rising and Trunk Mains Policy

Water Connections - Middle Boambee Policy

Water Meter & Service Downsizing Policy

Water Meter/Service – Installation Policy

Water Restrictions Policy

WHS, Environment and Quality Policy

Workplace Surveillance Policy

Works in Kind Policy

Available free of charge online or in person at the City's administration building.

Information about Development Applications

DA tracker (Link)

Development applications and supporting information received from the applicant, Records of decisions on development applications, Approved Plans or Public submissions while on exhibition.

Linked Documents Available:

Notice of Development Consents for the last 12 months(PDF, 1MB)

Available free of charge online or in person at the City's administration building

Any other associated information received from the public, private businesses, contractor, professionals or government agencies.

Available to view in person at the City's administration building.

Plans of Management, Local Environmental Instruments and Policies

Environmental planning instruments (Link)

Local Environment Plans (LEPs) are the main planning tool to shape the future of communities and also ensure local development is done appropriately. They do this through zoning and development controls, which provides a framework for the way land can be used.

Linked Resources: 

Coffs Harbour LEP 2013

Historical planning controls | City of Coffs Harbour

Linked Documents Available:

Standard Instrument (Local Environmental Plans) Amendment (Land Use Zones) Order 2021 (nsw.gov.au)

published equivalent zones tables

Available free of charge online or in person at the City's administration building.

Development Control Plans (Link)

Development Control Plans (DCPs) provide detailed planning and design guidelines that support the planning controls contained within a Local Environmental Plan (LEP).

Linked Documents Available:

CHCC_Standard_Exhibition_DCP_2015

how-to-print-the-dcp.pdf

Available free of charge online or in person at the City's administration building.

 Contribution plans

Development contributions are a levy charged to a developer when a development will result in an increased demand for public infrastructure.

Linked Documents Available:

Current Contribution Plans

Administration Levy Contributions Plan 2024(PDF, 1MB) 

Bonville Large Lot Contributions Plan 2024(PDF, 1MB)

City Centre Parking Contribution Plan 2024(PDF, 643KB)

Coffs Harbour Road Network Contributions Plan 2024(PDF, 769KB)

Jetty Area Car Parking Contribution Plan(PDF, 1MB)

Korora Rural Residential Contribution Plan(PDF, 867KB)

Mines and Extractive Industries Contribution Plan(PDF, 301KB)

Moonee Sapphire Contributions Plan 2024(PDF, 5MB)

North Boambee Valley East Contributions Plan(PDF, 1MB)

North Boambee Valley West Contributions Plan 2025(PDF, 751KB)

North Bonville Contributions Plan 2023(PDF, 7MB)

Open Space Contributions Plan 2024(PDF, 4MB)

Park Beach Area Contributions Plan(PDF, 1MB)

South Coffs Contributions Plan 2024(PDF, 4MB)

Surf Rescue Facilities Contributions Plan 2024(PDF, 2MB)

West Coffs Harbour Contributions Plan 2023(PDF, 1MB)

Woolgoolga North West and Woolgoolga West Contributions Plan 2023(PDF, 6MB)

Woolgoolga Town Centre S7.12 Contributions Plan 2023(PDF, 1MB)

Wastewater Development Servicing Plan(PDF, 1MB)

Water Supply Development Servicing Plan 2024(PDF, 3MB)in effect from 1 July 2024

Car Parking Contribution Rates(PDF, 875KB)

S7.11 Contribution Rates by Locality(PDF, 5MB)

Water & Sewer Contributions Rates(PDF, 92KB)

Contributions Register(XLSX, 97KB)

Previous Contribution Plans

Administration Levy Contributions Plan 2019 (replaced February 2024(PDF, 1MB)

Bonville-Large-Lot-Residential Contributions Plan 2019(PDF, 1MB) (replaced March 2024)

City Centre Car Parking Contributions Plan 2019(PDF, 1MB) (replaced February 2024)

Hearnes Lake Sandy Beach Contributions Plan(PDF, 2MB) (repealed February 2024)

Moonee Release Area Developer Contributions Plan 2019(PDF, 2MB) (replaced March 2024)

North Boambee Valley West Contributions Plan 2022(PDF, 8MB) (replaced June 2025)

North Bonville Developer Contributions Plan 2017 (replaced August 2023)(PDF, 937KB)

North Coffs Contributions Plan(PDF, 1MB) (repealed May 2025)

Open Space Contributions Plan 2019 (replaced February 2024)(PDF, 2MB)

Roads Network Contributions Plan 2019 (replaced February 2024)(PDF, 2MB)

Developer-Contributions-Plan-South-Coffs (Replaced January 2025)(PDF, 1MB)  

Surf Rescue Facilities Contributions Plan 2019 (replaced February 2024)(PDF, 1MB)

West Coffs Harbour Developer Contributions Plan 2017 (replaced August 2023)(PDF, 2MB)

West Woolgoolga Contributions Plan(PDF, 1MB) (repealed February 2024) 

Water Supply Development Servicing Plan(PDF, 1MB) (replaced 1 July 2024)

Available free of charge online or in person at the City's administration building.

Plans of management for community land (Link)

City of Coffs Harbour is the appointed land manager for over 50 Crown reserves across the Coffs Harbour LGA. We have a statutory responsibility to prepare and adopt a Plan of Management for all the Crown reserves it manages and which are classified as 'Community Land'

The records linked are available free of charge online or in person at the City's administration building.

Approval, Orders and other documents

  • Applications for approval under any Act and supporting information received from the applicant
  • Any other associated information in relation to an application for approval under any Act that is received from the public or government agencies 
  • Records of decisions regarding applications for approval under any Act
  • Records of approvals granted or refused, any variation from local policies with reasons for the variation, and decisions made on appeals concerning approvals Orders given under Act, (e.g. water, building, vegetation, weeds, rangers)
  • Records of Building Certificates under the Environmental Planning and Assessment Act 1979
  • Plans of land proposed to be compulsorily acquired Compulsory acquisition notices Leases and licences for use of public land classified as community land

Available to be copied at Council's Customer Service Centre, subject to copying charges or available to view at Council's Customer Service Centre, free of charge.

Enquiries

Contact Governance Services for any enquiries:

Information and Privacy Officer: melissa.mcanally@chcc.nsw.gov.au

Corporate Governance: GovernanceServices@chcc.nsw.gov.au