Water Pollution

Water pollution is a serious threat to public health, aquatic ecosystems, and the liveability of our region. It can harm wildlife, damage sensitive habitats, reduce water quality, and impact recreational, residential, commercial, and industrial water use.

The City of Coffs Harbour works closely with the NSW Environment Protection Authority (EPA) to prevent and manage pollution, protecting the health and integrity of our waterways.

What Causes Water Pollution?

Water pollution occurs when substances that change the physical, chemical, or biological condition of water enter creeks, rivers, oceans, stormwater drains, or other water bodies. These pollutants degrade water quality and threaten the long-term health of our waterways.

Commonly Reported Concerns

  • Construction runoff and poor sediment control
  • Illegal discharges and hazardous spills
  • Improper storage of chemicals, paint, or oils able to enter waterways
  • Vehicles washing directly into stormwater outlets
  • Litter, plastics, and garden waste entering drains

Legal Obligations

Under the Protection of the Environment Operations Act 1997, it is an offence to:

  • Discharge contaminants into stormwater drains, gutters, or waterways
  • Place materials where they could reasonably enter a waterway

Penalties apply for breaches. For legal advice, visit Legal Aid NSW.

Preventing Water Pollution

Small actions make a big difference:

  • Never pour paint, oils, chemicals, or wastewater into drains or onto the ground
  • Clean up spills with absorbent materials- never hose them away
  • Dispose of outdoor cleaning waste into a bin
  • Install adequate sediment and erosion controls

 

Only rain should go down the stormwater drain.
Let’s work together to keep The City of Coffs Harbour clean, healthy, and liveable.

For more information, navigate the tabs below:

Reporting Water Pollution

Anyone involved in a pollution incident must immediately notify the appropriate authority and provide all known details if the pollution could harm people, property, or the environment.

Pollution may include chemical spills, sediment runoff, sewage, algae blooms, unusual discolouration, strong odours, or anything else that seems unsafe or out of place.

Who to contact:

Major incidents, hazardous spills, licensed industrial premises
NSW EPA — 131 555

Stormwater contamination, local runoff, minor spills
The City of Coffs Harbour — (02) 6648 4000

Algal blooms
EPA / Algal Info Hotline — 1800 999 457

Fish kills
NSW EPA — 131 555

Sewer overflows
The City of Coffs Harbour — (02) 6648 4000

Information to provide

Include as many details as possible:

  • What you saw (e.g., colour, smell, type of pollutant)
  • Exact location (creek, beach, drain, coordinates, address)
  • Time and frequency
  • Suspected source (if known)
  • Photos or video

 

A note about drinking water catchments

Some waterways also form part of our drinking water supply. Pollution in these areas  such as sediment, chemicals, or animal waste can affect water treatment and should be reported immediately using the same contact details above.
For more details on water supply and catchment protection, visit:
Maintaining a quality water supply | City of Coffs Harbour

 

Before making a formal complaint

If safe and appropriate, you may choose to speak with the person or business involved.
If the issue continues, please contact The City.

 

What You Might See in Our Waterways

Waterways can look different from day to day. This guide helps explain some of the natural features you might see in our local creeks, streams, and wetlands.

 

Clear water

Clear Water.png

Photo: An example of clear water in a waterway.

Clear water has less dissolved and suspended material.

Mountain creeks are often clear because they run over bare rock without sediment or vegetation.

Shallow water also tends to be clear because there is not enough depth for the long, blue wavelengths of light to travel and be reflected.

 

Clear brown or reddish water

Reddish Water.png

Photo: Clear brown or reddish water in a waterway, sometimes water is clear but brown like tea.

The colour is the result of dissolved organic material from the breakdown of plants and animals.

The material leaches into slow moving streams and lakes from surrounding forests, and wetlands, and stains the water brown or reddish brown.

 

Turbid water (sometimes grey or brown)

Turbid Water.png

Photo: An example of turbid water in a waterway.

Turbidity in open water may be caused by growth of phytoplankton.

Human activities that disturb land such as construction can lead to high sediment levels entering water bodies during rainstorms due to storm water run-off.

Areas prone to high bank erosion rates as well as urbanised areas also contribute large amounts of turbidity to nearby waters, through storm water pollution from paved surfaces such as roads, bridges, and parking lots.

 

Slime or fluff (Iron bacteria – orange slime and fluff)

Orange Slime.png

Photo: Orange slime in a waterway.

Orange, rusty coloured slime or fuzzy material in a waterway is often caused by iron bacteria. These naturally occurring microorganisms use iron in the water as an energy source and can create:

• Rust coloured slime or deposits
• Orange or brown “fluffy” material
• An oily looking sheen on still or slow moving water
• A metallic or musty smell

As iron bacteria grow and reproduce, they excrete slimy or fuzzy material. This material often becomes coated with rusty iron hydroxide, giving it the distinct orange colour. Iron bacteria can also create natural oily sheens.

Iron bacteria are harmless to people, animals and the environment.

In some areas, iron‑rich groundwater may seep to the surface. When the iron in the water is exposed to air, it can form an orange crust or stain on rocks or surfaces. This crust is usually not fuzzy like the bacterial growth.
Iron Bacteria.jpg

Why it appears

Iron bacteria thrive in water that has:
• Slow movement
• Low oxygen
• Naturally high iron levels

These conditions are common in stormwater outlets, wetlands, and groundwater fed creeks.

Identifying oily sheens
Iron bacteria can create an oily sheen similar to petroleum.
For help telling the difference, see the Oily sheens section further down this guide.

 

Algae

Green hair-like strands and green clumps are formed by filamentous algae. These colonies of microscopic plants live in shallow water on the bottom near shore or on submerged objects.

Blue-green algae can present like a paint-like presence or strong colour in the water.

Blue-green algae can pose a health risk to humans and animals. If you suspect you have an algae bloom do not drink the water.

More information from the NSW Department of Primary Industries:

Farm water quality and treatment: Algae

Should I be concerned about algae?

The presence of algae in a waterway does not necessarily mean the water is polluted.

A diverse community of algae is healthy. Algae are an important source of food and oxygen for other plants and animals in the water.

Sometimes, certain conditions might favour a species that is normally rare in a waterway. With the right temperature, light, and nutrients in the water, the rare organism might multiply rapidly, forming a bloom.

When an algae bloom is persistent or occurs routinely, too many nutrients may be entering the water. Nutrients, especially phosphorus, fertilise a waterway just as they fertilise your lawn or garden, causing microscopic plants in the waterway to grow.

Identifying algal blooms

WaterNSW has information to help identify different types of algae in waterways.

WaterNSW Algae Alerts Map
NSW Health Recreational Water Quality
WaterNSW Algae Contacts

Plumber’s Dye / Phosphorescence

What is Plumber’s Dye?
Plumber’s dye is a coloured, water‑soluble dye used by plumbers, contractors, and councils to trace water flow and detect leaks in pipes, drainage systems, and storm water networks.
 

Blue Dye.jpg
Examples of Blue dye (plumber’s dye test)

 

Green Dye.jpg

Examples of Green dye (fluorescent tracer)

Is it harmful?
No. Plumber’s dye is non‑toxic and safe for people, animals, and the environment.

Why it may be reported
Although harmless, the dye can temporarily colour water a bright or fluorescent shade. This can look like pollution, so if you see unusual coloured water, please report it to The City of Coffs Harbour so we can check the source.

What The City is doing
The City also uses dye testing to help identify illegal storm water connections to the sewer system.

For more information, visit our Stormwater Inflow Reduction | City of Coffs Harbour page.

 

Pollen, oily sheens, and foam

Pollen

A yellowish powder or dust on the surface of water in spring and early summer is probably pollen from trees.

Pollen can also collect in clumps or blobs.

After becoming water-logged, the pollen sinks to the bottom or may collect in shallows along the banks. Lines of pollen may be left on rocks as water levels drop.

Oily sheens

Oil Sheen.png

Photo: Natural oily sheen fracturing when broken with a stick.

An oily sheen that reminds you of rainbow puddles in an asphalt parking lot might be from spilled petroleum.

A minor spill is usually enough to form a film across the surface of large waterway.

Oily sheens can also come from natural sources. Some bacteria (Leptothrix discophora) that live in waterlogged places get their energy from iron and manganese, and as these harmless bacteria grow and decompose, the iron may appear oily or form red or orange films, fluffs, and coatings.

What is the difference between petroleum spills and natural oil sheens?

Brown Fluff.png

Photo: Natural oily sheen fractured and brown fluffy evidence of iron bacteria.

Test: Poke the sheen with a stick.

If the sheen swirls back together immediately, it's petroleum.

If the sheen breaks apart (shatters or forms many sided fragments) and does not flow back together quickly, it is from bacteria or another natural source.

Foam

Foam.png

Photo: An example of foam in a waterway.

Foam is often seen along lake shores and on streams and rivers. Most foam is natural and does not indicate pollution.

Foam forms when water is mixed with air, such as by a waterfall or waves breaking against shore.

Plants and animals release organic compounds as they decompose, and these compounds lessen the surface tension of water and create bubbles. Biodegradable detergents and reduction of pollution from wastewater treatment plants have reduced the occurrence of pollution-related foam.

If the foam smells fragrant or perfume, it may be from a nearby spill or waste discharge pipe. Natural foam may smell fishy or earthy, and may be white, off-white, or brownish, and breaks apart easily when disturbed.

 

When to contact The City

If you suspect water pollution in any local waterway, or if you’re unsure about the cause of something you have observed, please report to the City of Coffs.

 

 

 

Land clearing for agriculture

Clearing land for farming can disturb soil and increase sediment and nutrient runoff into waterways. This runoff can harm aquatic ecosystems, reduce water quality, and impact downstream environments. Before you clear, check approval requirements and plan to protect soil and water.

Before you clear land 

 

Your Legal Responsibilities: 
Any person who undertakes an activity are legally obligated to ensure that it is done in an environmentally satisfactory manner. Any land clearing or bulk earthworks must be undertaken, as not to cause a water pollution event or introduce pollutants into waterbodies or stormwater drains. On-the spot fines of $15,000 may be issued for person or $30,000 for corporation found to have caused a water pollution event.  

 

Why It Matters 
Sediment and nutrient runoff from agricultural clearing can: 

  • Reduce water quality and harm aquatic life.
  • Transport pollutants downstream.
  • Increase treatment costs for drinking water.

 

Report Pollution or Breaches 
If you see sediment or contaminants entering waterways, report it immediately: 

 

Preventing sediment pollution on building sites

Building and construction sites are a major source of sediment pollution entering our waterways.  
Without proper sediment and erosion controls in place, disturbed and exposed soils from these sites can cause substantial sediment and nutrient runoff into waterways – degrading habitats and the health of waterways and aquatic environments.    
 
 
Your Legal Responsibilities 
 
You are legally obliged to install sediment and erosion control measures on your construction site. Under the Protection of the Environment Operations Act 1997, heavy fines may be imposed if a person allows soil, earth, mud, clay, concrete washings or similar material to be washed, or likely to be washed, into stormwater drains. 
 
It is an offence to: 

  • Pollute waters or stormwater systems
  • Place materials where they could wash into drains or waterways
  • On-the-spot fines of $15,000 for individuals and $30,000 for corporations can be issued for first offences

 

Controlling erosion:  

Management strategies to control site erosion and the water quality of runoff vary and are determined by the following factors:  

  • soil type
  • slope of the site
  • site erosion hazard rating
  • surface rock
  • extent and duration of site disturbance
  • proximity of watercourses and drainage lines
  • sensitivity of receiving waters

When the erosion hazard rating for the site is high or moderate, we will likely require a soil erosion and sediment control plan. Guidelines can be obtained from the Department of Land and Water Conservation. 
 
 
 Management Strategies: 

  • Prepare an Erosion and Sediment Control Plan before starting work
  • Cover stockpiles and stabilise bare soil
  • Limit the area of exposed soils
  • Divert clean water around work zones
  • Create a stabilised entry/exit point and sweep roads daily
  • Install and maintain silt fences and sediment traps
  • Clean equipment away from stormwater drains
  • Stabilise disturbed ground (mulch, vegetation, gravel)