Water and Sewer Service Issues

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COVID-19

COVID-19

You can find information on current changes to our programs, services and facilities, necessitated by precautions introduced in the face of the Coronavirus pandemic here...

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Swim Between The Flags

Stay safe at the beach these school holidays by swimming between the red and yellow flags at patrolled beaches...

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Bushfire Revocery

Bushfire Recovery Portal

Council have created the bushfire recovery portal to ensure that the recovery process is as simple and clear as possible...

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CCS

Take a Look Inside the Cultural and Civic Space

The moment has come for a sneak peek inside our exciting new community asset, the Cultural and Civic Space...

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Feedback Sought on Proposed Regional Athletics Centre

We are seeking feedback from the community on a proposed Regional Athletics Centre at York Street Oval in Coffs Harbour

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The Regional Gallery is now inviting art-lovers from anywhere in the world to enjoy its very first 3D Virtual Tour of its current exhibitions....

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Water and Sewer Service Issues

​If you experience problems with the supply of water or sewer services to your property it is always best to call us first before calling a plumber to determine if the problem is with our infrastructure or a result of planned works.

Call 02 6648 4000 including after hours to speak to our Customer Service Team.

Some issues that you should call us about include:

  • water main damage
  • leaking water main
  • leak at the water meter
  • leak at the tap located at the meter
  • water pressure issues
  • water supply disruption
  • poor water quality
  • burst water mains
  • overflowing manhole
  • sewer odours
  • toilets backing up.