Water and Sewer Service Issues

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Online DAs only from January 1

The NSW Government has mandated that all Development Applications lodged with us must be through the NSW Online Planning Portal from 1 January 2021 ...

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SEnergy Advice Service

Energy Advice Service

Council has partnered with the Australian Energy Foundation to provide you with independent energy advice...

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Disaster Dashboard

Local Emergencies Disaster Dashboard

Council has a Disaster Dashboard to help you prepare for, cope and recover from any local emergency...

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Councillors community and staff members pose inside a community hall

Council Recognised in Major State Awards

Council’s people-centred approach to helping the community recover from the 2019 bushfires and the COVID-19 pandemic saw us reach the finals of the 2021 NSW Local Government Excellence Awards...

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Tradespeople installing solar panels on a roof

Council Powering Ahead with Energy Goals

Switching to electric vehicles using renewable power and expanding our rollout of solar power are among the proposals that will help us reach our renewable energy and emissions reductions goals for 2030...

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Art installation on a wall

STILL: National Still Life Award 2021 Finalists Announced

Coffs Harbour Regional Gallery has unveiled its shortlist of finalists from a record number of entries by artists across Australia, all vying for the $30,000 prize, Still: National Still Life Award 2021...

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Water and Sewer Service Issues

​If you experience problems with the supply of water or sewer services to your property it is always best to call us first before calling a plumber to determine if the problem is with our infrastructure or a result of planned works.

Call 02 6648 4000 including after hours to speak to our Customer Service Team.

Some issues that you should call us about include:

  • water main damage
  • leaking water main
  • leak at the water meter
  • leak at the tap located at the meter
  • water pressure issues
  • water supply disruption
  • poor water quality
  • burst water mains
  • overflowing manhole
  • sewer odours
  • toilets backing up.