Water and Sewer Service Issues

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DA

Online DAs only from January 1

The NSW Government has mandated that all Development Applications lodged with us must be through the NSW Online Planning Portal from 1 January 2021 ...

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Swim Between The Flags

Swim Between The Flags

Stay safe at the beach this summer by swimming between the red and yellow flags at patrolled beaches...

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Bushfire Revocery

Bushfire Recovery Portal

Council have created the bushfire recovery portal to ensure that the recovery process is as simple and clear as possible...

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Latest News

New Pools

Community Engagement Results in Stunning New Pool Designs for Woolgoolga and Sawtell

Following extensive community engagement we are proud to unveil the detailed concept designs for the upgrade of Woolgoolga and Sawtell Swimming Pools...

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Jetty Carpark Upgrade

A Fresh Green Look for the North Wall Car Park

North Wall public car park is being relocated, reconfigured and upgraded to reclaim recreation space for the community, provide more car parks and improve accessibility...

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Flood Study

Local Knowledge Needed for Flood Study

The experience and knowledge of local flooding events in the Northern Beaches is being sought from residents for a Flood Study of coastal catchments...

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Water and Sewer Service Issues

​If you experience problems with the supply of water or sewer services to your property it is always best to call us first before calling a plumber to determine if the problem is with our infrastructure or a result of planned works.

Call 02 6648 4000 including after hours to speak to our Customer Service Team.

Some issues that you should call us about include:

  • water main damage
  • leaking water main
  • leak at the water meter
  • leak at the tap located at the meter
  • water pressure issues
  • water supply disruption
  • poor water quality
  • burst water mains
  • overflowing manhole
  • sewer odours
  • toilets backing up.