Water and Sewer Service Issues

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Explore inspiring articles, discover events, connect with locals and learn more about Coffs Harbour City Council.

COVID-19

COVID-19

You can find information on current changes to our programs, services and facilities, necessitated by precautions introduced in the face of the Coronavirus pandemic here...

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Library Online

Online Services

Our Customer Service Centre is temporarily closed however you can still use a range of our online services...

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Disaster Revocery

Bushfire Recovery Portal

Council have created the bushfire recovery portal to ensure that the recovery process is as simple and clear as possible...

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Latest News

Bushfire Recovery

Help Shape The Future of Our Region

A draft strategy that will help shape the way Council manages the planning opportunities created by the community’s changing needs over the next 20 years is now out for public comment...

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Woolgoolga

Coronavirus – Coffs Locals Thanked for Cooperation

To help minimise the spread of Coronavirus, local playgrounds, skate parks and outdoor exercise equipment is being made off limits, and there are changes to Lifeguard Services....

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Business Support

Local Business Support Plan Announced

A support package to help alleviate the impacts of the Coronavirus pandemic on local businesses and the community was put forward by Coffs Harbour Mayor...

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Water and Sewer Service Issues

​If you experience problems with the supply of water or sewer services to your property it is always best to call us first before calling a plumber to determine if the problem is with our infrastructure or a result of planned works.

Call 02 6648 4000 including after hours to speak to our Customer Service Team.

Some issues that you should call us about include:

  • water main damage
  • leaking water main
  • leak at the water meter
  • leak at the tap located at the meter
  • water pressure issues
  • water supply disruption
  • poor water quality
  • burst water mains
  • overflowing manhole
  • sewer odours
  • toilets backing up.