1. Privacy statement
Coffs Harbour City Council (Council )is committed to protecting privacy and complying with our obligations under the Privacy and Personal Information Act (PPIP Act).
This privacy statement explains how your personal information will be treated when you interact with this website. The practices outlined in this privacy statement are subject to any rights we may have to handle personal information in accordance with relevant legislation.
2. What we collect
We will only collect personal information from you with your prior knowledge and consent. You can access our website home page and browse our site without disclosing personal information.
When you visit our website, our Internet Service Provider makes a record of your visit and logs the following information for statistical purposes:
• Your server address
• Your top level domain name (for example .com, .gov, .au, .uk)
• The date and time of your visit to the site
• The pages you accessed and documents downloaded
• The previous site you have visited
• The type of browser you are using
If you visit our site to browse, read or download information, our system will log these movements. These website logs are not personally identifiable, and we make no attempt to link them with the individuals who browse the site.
We only collect personal information which is personally identifiable though our website where you submit it through forms, submissions, enquires and the like. No attempt will be made to identify users or their browsing activities except, in the unlikely event of an investigation, where a law enforcement agency may exercise a warrant to inspect our logs.
3. How we use your data
We will only use personal information provided by you for the purposes for which it was collected. We will not disclose your personal information to a third party. We will record your email address only if you send us a message or request a publication. Your email address will be used for replying to you directly only if you wish to have us reply to your message or we need to communicate with you about information you have requested. It will be added to only those mailing lists on which you request inclusion. We will not use your email address for any other purpose, and will not disclose it to any third party, except if required by law or other regulation.
We do not use any external identifiers to uniquely identify our contacts. We allow anonymous interaction wherever it is practical and do not transfer personal information internationally. We do not collect any potentially sensitive information on any person.
4. Data protection and security
Council is committed to managing information security in accordance with Council policies, legislation and relevant laws and regulations. For more information of Council’s information security and management see our Information Security and Management Policy.
Cookies are small files saved to the user's computer hard drive that track, save and store information about the user's interactions and usage of the website. This allows the website, through its server to provide the users with a tailored experience within the website.
You may opt out by turning off cookies in your browser. Please note however that disabling cookies may result in a reduction of available website functionality.
6. Website analytics
Our website uses Google Analytics, a service which transmits website traffic data to Google servers in the United States. Google Analytics does not identify individual users or associate your IP address with any other data held by Google. We use reports provided by Google Analytics to help us understand website traffic and webpage usage.
7. Third party sites
8. Social media
9. Privacy statement updates
Council reserves the right to modify this privacy statement at any time. Changes and clarifications will take effect immediately upon their posting on Council owned websites.
10. Privacy enquiries and complaints
If you have an enquiries regarding Council’s website privacy please contact 02 6648 4000 or email.