Customer Feedback

A community unlike any other

Explore inspiring articles, discover events, connect with locals and learn more about Coffs Harbour City Council.

Business Incentives

Business & Development Incentives

Coffs Harbour City Council offers a range of incentive to businesses to help grow the local economy...

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NAIDOC Week

NAIDOC Week

Celebrate a full week of activities here on Gumbaynggirr Country including the presentation of the Grace Roberts Community Development Awards...

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Build the Best Bypass

Build the Best Bypass

Coffs Harbour City Council is committed to doing everything we can to ensure the best bypass is built to meet the needs of our community...

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Latest News

Aboriginal Cultural Awareness Guide

Aboriginal Cultural Awareness and Engagement Guide on Display

A Draft Aboriginal Cultural Awareness and Engagement Guide is to go out for public consultation for 28 days from June 19- July 17...

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Freedom Feast

Share Freedom and Friendship During Refugee Week 2019

Everyone is welcome is come together in this year’s Refugee Week to share a plate, a story, music and friendship through activities happening across the Coffs Harbour area...

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Elton John

Rocketman Rocking into Coffs!

Coffs Harbour – get your glitter on for a once-in-a-lifetime opportunity to welcome the true entertainment superstar that is Sir Elton John to C.ex Coffs International Stadium...

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Customer Feedback

Provide Feedback for Roads

​​​​​Council has responsibility for the ongoing maintenance and safe conditions of the local roads and traffic areas.  Our local roads are on a regular works program of review, repair and upgrading listed in the priorities for improvements or new constructions.

Council also actively seeks funding to apply for additional resources where safety issues are apparent, such as Black Spot Funding where there are high risk areas where serious or repeated crashes have occurred.

Local residents often contact Council to inform us of road, traffic or safety issues in particular areas. This feedback is important to better understand and respond to the needs of the community and roads network, particularly where safety issues are identified.  When feedback is provided to Council about roads and traffic issues it is assessed on a safety and risk priority basis.

These issues are itemised according to priority listing and addressed as funding and resources become available. Council's annual budget is set to enable renewal of assets, including roads, though these are generally specified in advance and allocated annually. The feedback provided by residents is taken into account in this planning and responded to as priorities allow.

The following outlines the feedback process for roads and traffic issues.

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​​Council also has a Local Traffic Committee that will review and make recommendations on all regulatory matters, and those that have significant impact on the  road network. All road and traffic feedback will be assessed by a Council officer to see if it requires submission to the Local Traffic Committee. All matters will be assessed through the feedback process.

Council encourages feedback about roads, traffic and safety to be provided in the following ways:

You will then be contacted by a Council officer who will ask you further questions about the issue you are reporting and provide information about how the matter may be resolved.