We are open from 8.30am - 4.30pm Monday to Friday (excluding public holidays).
For bins or rubbish collection enquiries or to get bulky goods vouchers contact Coffs Coast Waste: 1800 265 495
Phone: (02) 6648 4000
After hours emergencies: (02) 6648 4000
Emergencies could include sewer issues, water service problems, animal attacks, environmental pollution or anything else needing urgent assistance. We have a staff member on call 24 hours a day, 7 days a week.
If you are deaf, hearing impaired, or speech impaired please call us via the National Relay Service
If you want to speak in your own language, call us via the Translating and Interpreting Service (TIS)
Corner of Coff and Castle Street, Coffs Harbour, NSW, 2450
Open 8:30am to 4:30pm, Monday to Friday excluding Public Holidays
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Council's Customer Service Centre is open. There are some restrictions and important safety measures in place, including the use of screens at counters, sanitiser stations on entry and social distancing markings on the floor, to ensure the safety of our staff and customers.
Find a full list of COVID-19 affected programs, events, and facilities
For routine maintenance, roads and animal issues use our Customer Request Form
Coffs Harbour City Council also uses Snap Send Solve
Locked Bag 155
Coffs Harbour, NSW 2450
To avoid Council mistaking your parcel or mail item for suspicious mail
Council's ABN is: 79 126 214 487
For any rubbish collection enquiries contact Coffs Coast Waste Services
1800 265 495
To get bulky goods vouchers contact Coffs Coast Waste Services