Emergency Information

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COVID-19

COVID-19

You can find information on current changes to our programs, services and facilities, necessitated by precautions introduced in the face of the Coronavirus pandemic here...

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Library Online

Online Services

Our Customer Service Centre is temporarily closed however you can still use a range of our online services...

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Disaster Revocery

Bushfire Recovery Portal

Council have created the bushfire recovery portal to ensure that the recovery process is as simple and clear as possible...

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Latest News

Bushfire Recovery

Help Shape The Future of Our Region

A draft strategy that will help shape the way Council manages the planning opportunities created by the community’s changing needs over the next 20 years is now out for public comment...

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Woolgoolga

Coronavirus – Coffs Locals Thanked for Cooperation

To help minimise the spread of Coronavirus, local playgrounds, skate parks and outdoor exercise equipment is being made off limits, and there are changes to Lifeguard Services....

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Business Support

Local Business Support Plan Announced

A support package to help alleviate the impacts of the Coronavirus pandemic on local businesses and the community was put forward by Coffs Harbour Mayor...

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Emergency Information

Emergency Contacts:

Life threatening emergencies: 000 (triple zero)

Flood, storm and tsunami NSW SES: 132 500

Bushfire NSW RFS: 1800 679 737

Further information:

Go to MyRoadInfo for the latest information on road closures in Coffs Harbour, the Mid North Coast and Northern Rivers.

You can also download the MyRoadInfo app for iPhone or Android.

For non-local road information go to Live Traffic NSW.

As road conditions are constantly changing, the information shown on the MyRoadInfo site may not represent the actual road condition. Please drive with caution at all times.

If you have information on roads affected by an emergency situation, please contact Council on 02 6648 4000.

For all emergency bushfire information and advice, go to the Rural Fire Service (RFS) fires website or call the RFS Bushfire Information Line on 1800 679 737. You can also download the Fires Near Me App for iPhone and Android.

If you are deaf or have a speech impairment, contact with the RFS can be made using the National Relay Services as follows:

  • TTY users phone 1800 555 677 then ask for 1800 670 737
  • Speak and Listen users phone 1800 555 727 then ask for 1800 679 737
  • Internet relay users connect to the NRS then ask for 1800 679 737

For life threatening emergencies call 000 (triple zero).

The official emergency broadcaster is ABC radio and you can listen live here.

Information on how to prepare for and what to do in an emergency can be found on the RFS website.

Updates and information can also be accessed via:

For bushfire recovery information go to our Bushfire Recovery Portal.

Residents requiring emergency help in floods and storms should call the SES on 132 500, and in life-threatening emergencies call 000 (triple zero).

If you are deaf, or have a hearing or speech impairment contact the SES through the National Relay Service and give 132 500 as the number you want to call to contact NSW State Emergency Service.

The official emergency broadcaster is ABC radio and you can listen live here.

Please note that road conditions change frequently during flooding and road users should exercise caution at all times.

Never enter or drive through floodwaters.

Information on how to prepare for and what to do in an emergency can be found on the SES website.

Updates and information can be accessed via:

In an emergency the latest alerts will be found here.


Disaster Assistance

For disaster assistance information relating to bushfires head to the Bushfire Recovery Portal.

Natural Disaster Declared for NSW Storms and Floods (Updated 7:32am 14/02/2020)

Disaster assistance has been made available to help people and businesses heavily impacted by recent storms and flooding in 56 local government areas across NSW. Find out more here or to apply call Disaster Welfare Services on 1800 018 444.