Water and sewer

To report a water or sewer emergency such as a major water leak, burst water main or sewer overflows on public land, please call us on 02 6648 4000, 24-hours a day, 7 days a week.

To report a non-urgent water issue on public land, please fill out the form below:

Report an issue

Or email us at coffs.council@chcc.nsw.gov.au or lodge a request in person at Yarrila Place.

Water and sewer emergencies & interruptions

Learn what to do if you see a water or sewer leak or you experience issues with your water supply.

Water restrictions

Information about water restrictions including current water restriction levels.

Saving water

Resources about how to save water in and around your home and workplace. Find out tips, and access rebates and incentives.

Maintaining a quality water supply

Find out how we ensure our community has access to good quality drinking water.

Sewer

Who is responsible for maintaining sewage and what to do if you have problems with your sewage service.

Rainwater tanks

Rainwater tanks are an effective way to reduce your household water-use.

Who's responsible for the water meter?

The water meter on your property is a shared responsibility between the property owner and the City of Coffs Harbour.

Elizabeth Street Public Water Fill Station

The public water fill station near Elizabeth Street, Coffs Harbour provides access to potable water for residents on tank water.

Bin collection delays