The installation of new,
cutting-edge technology to make borrowing and returning library books and other
loan items much simpler and quicker for customers will mean the staggered
closure of local branches for a few days this month.
“We’re currently working hard to
install Radio Frequency Identification (RFID) counters throughout all three
branches,” said Enzo Accadia, Council’s Section Leader Community Programs.
“These are essentially self-service
kiosks that will be faster and more efficient for both customers and staff.
“Very importantly, they will free
up more staff time for the popular public programmes the libraries run and allow
us to offer more proactive customer service and outreach activities.”
The libraries will be closed:
Toormina - Saturday August 15 - Tuesday August 18 (inclusive).
Woolgoolga - Wednesday August 19.
Harry Bailey Memorial Library - Thursday August 20.
“We have staggered the closures so
that people can go to other branches if their local library is closed to minimise
disruption to the community,” said Mr Accadia.
“We very much appreciate the
support of our members and visitors as we work towards providing even better customer
Currently all library service staff
are involved in the tagging and encoding of the entire collection - some 83,000
items - and have so far tagged around 96% of the collection.
Staff are also testing the new
technology against the current Library Management System to ensure a smooth changeover.
An official launch of the new
system is scheduled for early September.