Access to Information Forms

A community unlike any other

Explore inspiring articles, discover events, connect with locals and learn more about Coffs Harbour City Council.

Online Venue Booking

Online Venue Booking

Got an event planned and need a venue? You can now book the Community Village or Cavanbah Centre online...

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Outage Notice

System Outage Notice

Council will be undertaking essential system maintenance on Wednesday 24 July from 5:30pm. A number of systems will be affected...

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Build the Best Bypass

Build the Best Bypass

Coffs Harbour City Council is committed to doing everything we can to ensure the best bypass is built to meet the needs of our community...

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Latest News

STILL2019

Still: National Still Life Award 2019 - Announcement of Finalists

The shortlist has been revealed for Coffs Harbour Regional Gallery’s Still: National Still Life Award 2019 with 56 artists selected from a record number of entries...

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startup coffs coast

From Coffs Harbour to Forbes Magazine’s ‘One to Watch’

Karangi local Jess Wilson is an entrepreneur who has taken herself from paddock party-planner to being named as Forbes Magazine’s...

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Library Funding Increase

Coffs’ Library Users Set to Benefit from State Funding

Council’s Library Service is celebrating the news it will receive a 37% increase in funding this year from the NSW Government...

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Access to Information Forms

Informal Access Request

You can request specific information using this form to enable Council to find the information you are seeking. Council aims to release information without the need for a Formal Access Application, unless there are overriding public interest considerations against disclosure. 

Council may release information to you subject to any conditions that it sees fit to impose and is permitted to decide by what means information is released and may delete any matter from a copy of the record.  There is no application fee for access to information under Schedule 1, Government Information (Public Access) Regulation 2018. However, fees may be payable per page for copying information.  View Council’s fees and charges.

There is no statutory time frame that applies to an informal access request, however Council will aim to process your request within 10 working days depending on resources and workloads.

You can make informal access requests to Council in the following ways:

  • In person; or
  • Over the phone; or
  • In writing or email to Council; or
  • By completing the online form.

Formal Access Application

If you haven’t been able to get information through an Informal Access Request, you can pursue the matter by lodging a Formal Access Application.

You must lodge your request in writing starting that it is a Formal Access Application under the GIPA Act, be accompanied by a $30 application fee and specify the information you seek to enable that it can be identified by Council. Alternatively, you may complete the Formal Access Application online. Processing charges may also apply, refer to the guideline for more information. If you are dissatisfied with Council's decision, a right of review and appeal is available.

Internal Review Application (Formal Access Applications only)

You may exercise your right of internal review if you are dissatisfied with Council's decision.  A fee of $40.00 is payable upon lodgement of your application.  Your application will need to be lodged within 20 working days after the notice of decision is given or where Council did not decide your application within the statutory time frame.