Contact Details, Location, Opening Hours

A community unlike any other

Explore inspiring articles, discover events, connect with locals and learn more about Coffs Harbour City Council.

COVID-19

COVID-19

You can find information on current changes to our programs, services and facilities, necessitated by precautions introduced in the face of the Coronavirus pandemic here...

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Swim Between The Flags

Swim Between The Flags

Stay safe at the beach these school holidays by swimming between the red and yellow flags at patrolled beaches...

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Bushfire Revocery

Bushfire Recovery Portal

Council have created the bushfire recovery portal to ensure that the recovery process is as simple and clear as possible...

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Latest News

CCS

Take a Look Inside the Cultural and Civic Space

The moment has come for a sneak peek inside our exciting new community asset, the Cultural and Civic Space...

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Regional Athletics

Feedback Sought on Proposed Regional Athletics Centre

We are seeking feedback from the community on a proposed Regional Athletics Centre at York Street Oval in Coffs Harbour

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Jetty Beach

Art from your Armchair

The Regional Gallery is now inviting art-lovers from anywhere in the world to enjoy its very first 3D Virtual Tour of its current exhibitions....

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Visit Coffs Newsroom

Contact Details, Location, Opening Hours

COVID-19 Safety Measures

Council's Customer Service Centre is now open. There are some restrictions and important safety measures in place, including the use of screens at counters, sanitiser stations on entry and social distancing markings on the floor, to ensure the safety of our staff and customers.

You can still conduct business with us via our online services or by calling or emailing us.

A full list of programs, events, and facilities impacted by the COVID-19 pandemic can be found here.

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Our customer service team can be contacted between 8.30am - 4.30pm Monday to Friday on 02 6648 4000

You can also:

email us: coffs.council@c​hcc.nsw.gov.au

make a customer service request

Postal Address*:

Locked Bag 155
Coffs Harbour, NSW 2450
*Please read the mail guidelin​es for customers.

ABN: 79 126 214 487

Emergency contact and urgent issues

To contact Council duty staff for emergency, urgent or any matters listed below please call 02 6648 4000, 24 hours, 7 days a week.

  • Sewer issues or overflows
  • Water service problems or leaks
  • Animal attacks
  • Environmental pollution
  • Any other instance requiring urgent assistance

 Other enquiries

  • Missed rubbish collection service, missing or damaged bins 1800 265 495