Contact Details, Location, Opening Hours

A community unlike any other

Explore inspiring articles, discover events, connect with locals and learn more about Coffs Harbour City Council.

COVID-19

COVID-19

You can find information on current changes to our programs, services and facilities, necessitated by precautions introduced in the face of the Coronavirus pandemic here...

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Library Online

Level One Water Restrictions

Are still in place across the LGA. Find out more about Dam Levels and Water Restrictions...

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Disaster Revocery

Bushfire Recovery Portal

Council have created the bushfire recovery portal to ensure that the recovery process is as simple and clear as possible...

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Latest News

Rent Waived

Council to Waive Rent from Community Groups and Sports Clubs

An extension of the current rent waiver for local community and sporting organisations that rent facilities from Council will be provided for the three months...

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Botanic Garden

Federal Funds Earmarked for Community Projects

An allocation of $1.38m in funds from the Australian Government has been earmarked for the North Coast Regional Botanic Garden Glasshouse Project and the next stage of the Jetty Foreshores Project...

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Youth

Coffs Coast Youth Inspired by Cultural and Civic Space

The cultural, social and technological opportunities being offered by the planned youth space in the Cultural and Civic Space have sparked excitement among local youth and educators...

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Visit Coffs Newsroom

Contact Details, Location, Opening Hours

COVID-19 Safety Measures

Council's Customer Service Centre is now open. There are some restrictions and important safety measures in place, including the use of screens at counters, sanitiser stations on entry and social distancing markings on the floor, to ensure the safety of our staff and customers.

You can still conduct business with us via our online services or by calling or emailing us.

A full list of programs, events, and facilities impacted by the COVID-19 pandemic can be found here.

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Our customer service team can be contacted between 8.30am - 4.30pm Monday to Friday on 02 6648 4000

You can also:

email us: coffs.council@c​hcc.nsw.gov.au

make a customer service request

Postal Address*:

Locked Bag 155
Coffs Harbour, NSW 2450
*Please read the mail guidelin​es for customers.

ABN: 79 126 214 487

Emergency contact and urgent issues

To contact Council duty staff for emergency, urgent or any matters listed below please call 02 6648 4000, 24 hours, 7 days a week.

  • Sewer issues or overflows
  • Water service problems or leaks
  • Animal attacks
  • Environmental pollution
  • Any other instance requiring urgent assistance

 Other enquiries

  • Missed rubbish collection service, missing or damaged bins 1800 265 495