Contact Details, Location, Opening Hours

A community unlike any other

Explore inspiring articles, discover events, connect with locals and learn more about Coffs Harbour City Council.

DA

Online DAs only from January 1

The NSW Government has mandated that all Development Applications lodged with us must be through the NSW Online Planning Portal from 1 January 2021 ...

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SEnergy Advice Service

Energy Advice Service

Council has partnered with the Australian Energy Foundation to provide you with independent energy advice...

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Disaster Dashboard

Local Emergencies Disaster Dashboard

Council has a Disaster Dashboard to help you prepare for, cope and recover from any local emergency...

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Latest News

Deputy PM and Mayor at Vost Park

Vost Park Netball Courts to Receive Major Upgrade

Deputy PM Michael McCormack and Coffs Harbour Mayor Councillor Denise Knight announce a $1.8 million upgrade to provide safe, competition-standard courts to the growing netball community...

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Blazeaid volunteers at work fencing

Volunteers Sought for Corindi BlazeAid Work

BlazeAid are looking for volunteers to help repair and replace fencing in Corindi damaged by the February storm. On-the-job training is provided and any amount of time you can give is appreciated...

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Steve Tighe Festival of New Thinking speaker

Council Stages Festival of New Thinking for Local Businesses

Leading business strategist Steve Tighe will be keynote speaker at the first stage of the 6 Degrees 'Festival of New Thinking' on Monday 17 May at Pacific Bay Resort...

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Contact Details, Location, Opening Hours

COVID-19 Safety Measures

Council's Customer Service Centre is open. There are some restrictions and important safety measures in place, including the use of screens at counters, sanitiser stations on entry and social distancing markings on the floor, to ensure the safety of our staff and customers.

You can still conduct business with us via our online services or by calling or emailing us.

A full list of programs, events, and facilities impacted by the COVID-19 pandemic can be found here.

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Our customer service team can be contacted between 8.30am - 4.30pm Monday to Friday on 02 6648 4000

You can also:

email us: coffs.council@c​hcc.nsw.gov.au

make a customer service request

Postal Address*:

Locked Bag 155
Coffs Harbour, NSW 2450
*Please read the mail guidelin​es for customers.

ABN: 79 126 214 487

Emergency contact and urgent issues

To contact Council duty staff for emergency, urgent or any matters listed below please call 02 6648 4000, 24 hours, 7 days a week.

  • Sewer issues or overflows
  • Water service problems or leaks
  • Animal attacks
  • Environmental pollution
  • Any other instance requiring urgent assistance

 Other enquiries

  • Missed rubbish collection service, missing or damaged bins 1800 265 495