COVID-19 Safety Measures
Council's Customer Service Centre is temporarily closed from 8:30am Thursday 25 March 2020 until further notice.
You can still conduct business with us via our online services or by calling or emailing us.
Our customer service team can be contacted between 8.30am - 4.30pm Monday to Friday on
02 6648 4000
You can also:
email us: email@example.com
make a customer service request
Locked Bag 155
Coffs Harbour, NSW 2450
*Please read the
mail guidelines for customers.
ABN: 79 126 214 487
Emergency contact and urgent issues
To contact Council duty staff for emergency, urgent or any matters listed below please call 02 6648 4000, 24 hours, 7 days a week.
- Sewer issues or overflows
- Water service problems or leaks
- Animal attacks
- Environmental pollution
- Any other instance requiring urgent assistance
Missed rubbish collection service, missing or damaged bins 1800 265 495