Contact Details, Location, Opening Hours

A community unlike any other

Explore inspiring articles, discover events, connect with locals and learn more about Coffs Harbour City Council.

COVID-19

COVID-19

You can find information on current changes to our programs, services and facilities, necessitated by precautions introduced in the face of the Coronavirus pandemic here...

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Library Online

Online Services

Our Customer Service Centre is temporarily closed however you can still use a range of our online services...

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Disaster Revocery

Bushfire Recovery Portal

Council have created the bushfire recovery portal to ensure that the recovery process is as simple and clear as possible...

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Latest News

Woolgoolga

Coronavirus – Coffs Locals Thanked for Cooperation

To help minimise the spread of Coronavirus, local playgrounds, skate parks and outdoor exercise equipment is being made off limits, and there are changes to Lifeguard Services....

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Business Support

Local Business Support Plan Announced

A support package to help alleviate the impacts of the Coronavirus pandemic on local businesses and the community was put forward by Coffs Harbour Mayor...

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Bushfire Recovery

Additional Bushfire Recovery Projects Approved

A further program of bushfire recovery works worth $983, 216 has been approved by Councillors...

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Contact Details, Location, Opening Hours

COVID-19 Safety Measures

Council's Customer Service Centre is temporarily closed from 8:30am Thursday 25 March 2020 until further notice.

You can still conduct business with us via our online services or by calling or emailing us.

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Our customer service team can be contacted between 8.30am - 4.30pm Monday to Friday on 02 6648 4000

You can also:

email us: coffs.council@c​hcc.nsw.gov.au

make a customer service request

Postal Address*:

Locked Bag 155
Coffs Harbour, NSW 2450
*Please read the mail guidelin​es for customers.

ABN: 79 126 214 487

Emergency contact and urgent issues

To contact Council duty staff for emergency, urgent or any matters listed below please call 02 6648 4000, 24 hours, 7 days a week.

  • Sewer issues or overflows
  • Water service problems or leaks
  • Animal attacks
  • Environmental pollution
  • Any other instance requiring urgent assistance

 Other enquiries

  • Missed rubbish collection service, missing or damaged bins 1800 265 495