Contact Details, Location, Opening Hours

A community unlike any other

Explore inspiring articles, discover events, connect with locals and learn more about Coffs Harbour City Council.

Build the Best Bypass

Build the Best Bypass

Council, on behalf of the community thanks our State and Federal Governments for supporting our request to use tunnels...

Read more
Cultural Civic Space

Cultural Civic Space

Find out the latest project updates and news...

Read more
Projects

Major Projects

Find out information about major projects we have underway and ones we have recently completed...

Read more
View all news

Latest News

STILL

Local Artists Shine in the City Heart

Artworks by 35 local artists from Byron Bay to Port Macquarie that entered this year’s nationally significant Still: National Still Life Award will go on display in a special exhibition...

Read more
Lifeguard Strategy

Future Lifeguard Strategy Out for Public Comment

Changes in our local population and the reasons people visit beaches, plus innovations in lifesaving technology are captured in a Draft Lifeguard Service Strategic Plan...

Read more
Solar

Switching on to Solar

Work has begun on the first sites chosen for Council’s major solar energy push to help reach its target of using 100% renewable energy as an organisation by 2030...

Read more
View all news

Contact Details, Location, Opening Hours

Our customer service team can be contacted between 8.30am - 4.30pm Monday to Friday on 02 6648 4000

You can also:

email us: coffs.council@c​hcc.nsw.gov.au

make a customer service request

or drop in and visit our Customer Service Center located at the corner of Coff and Castle Streets in Coffs Harbour.

Phone: 02 6648 4000 (including after hours emergencies)

Postal Address*:

Locked Bag 155
Coffs Harbour, NSW 2450
*Please read the mail guidelin​es for customers.

ABN: 79 126 214 487

Emergency contact and urgent issues

To contact Council duty staff for emergency, urgent or any matters listed below please call 02 6648 4000, 24 hours, 7 days a week.

  • Sewer issues or overflows
  • Water service problems or leaks
  • Animal attacks
  • Environmental pollution
  • Any other instance requiring urgent assistance

 Other enquiries

  • Missed rubbish collection service, missing or damaged bins 1800 265 495