Contact Details, Location, Opening Hours

A community unlike any other

Explore inspiring articles, discover events, connect with locals and learn more about Coffs Harbour City Council.

DA

Online DAs only from January 1

The NSW Government has mandated that all Development Applications lodged with us must be through the NSW Online Planning Portal from 1 January 2021 ...

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Lets get composting

Let’s Get Composting

Pick up a free kitchen caddy to make it easy to collect food scraps for disposal in the green bin...

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Disaster Dashboard

Local Emergencies Disaster Dashboard

Council has a Disaster Dashboard to help you prepare for, cope and recover from any local emergency...

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Latest News

people enjoying the outdoors

Public Open Spaces

Council is shouting local residents a FREE coffee in exchange for feedback on our public open spaces and how people use them...

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Dog sniffing

Dog Detectives

Searches for some of our best-known but shy wildlife using water-borne DNA and Dog Detectives are among the projects funded by Council’s Environmental Levy...

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NAIDOC Week 2021

NAIDOC week 2021

'Heal Country!' is this year's theme for NAIDOC Week – 4-11 July 2021. Celebrate the history, culture and achievements of Aboriginal and Torres Strait Islander peoples here on Gumbaynggirr country...

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Contact Details, Location, Opening Hours

Our customer service team can be contacted between 8.30am - 4.30pm Monday to Friday 

Phone: 02 6648 4000

email: coffs.council@c​hcc.nsw.gov.au

make a customer service request

visit: Corner Coffs and Castle Street, Coffs Harbour

Postal Address*:

Locked Bag 155
Coffs Harbour, NSW 2450
*Please read the mail guidelin​es for customers.

ABN: 79 126 214 487

Emergency contact and urgent issues

To contact Council duty staff for emergency, urgent or any matters listed below please call 02 6648 4000, 24 hours, 7 days a week.

  • Sewer issues or overflows
  • Water service problems or leaks
  • Animal attacks
  • Environmental pollution
  • Any other instance requiring urgent assistance

 Other enquiries

  • Missed rubbish collection service, missing or damaged bins 1800 265 495      

COVID-19 Safety Measures

Council's Customer Service Centre is open. There are some restrictions and important safety measures in place, including the use of screens at counters, sanitiser stations on entry and social distancing markings on the floor, to ensure the safety of our staff and customers.

You can still conduct business with us via our online services or by calling or emailing us.

A full list of programs, events, and facilities impacted by the COVID-19 pandemic can be found here.