Our customer service team can be contacted between 8.30am - 4.30pm Monday to Friday on
02 6648 4000
You can also:
email us: firstname.lastname@example.org
make a customer service request
or drop in and visit our
Customer Service Center located at the corner of Coff and Castle Streets in Coffs Harbour.
Phone: 02 6648 4000 (including after hours emergencies)
Locked Bag 155
Coffs Harbour, NSW 2450
*Please read the
mail guidelines for customers.
ABN: 79 126 214 487
Emergency contact and urgent issues
To contact Council duty staff for emergency, urgent or any matters listed below please call 02 6648 4000, 24 hours, 7 days a week.
- Sewer issues or overflows
- Water service problems or leaks
- Animal attacks
- Environmental pollution
- Any other instance requiring urgent assistance
Missed rubbish collection service, missing or damaged bins 1800 265 495