Contact Details, Location, Opening Hours

A community unlike any other

Explore inspiring articles, discover events, connect with locals and learn more about Coffs Harbour City Council.

Business Incentives

Business & Development Incentives

Coffs Harbour City Council offers a range of incentive to businesses to help grow the local economy...

Read more
NAIDOC Week

NAIDOC Week

Celebrate a full week of activities here on Gumbaynggirr Country including the presentation of the Grace Roberts Community Development Awards...

Read more
Build the Best Bypass

Build the Best Bypass

Coffs Harbour City Council is committed to doing everything we can to ensure the best bypass is built to meet the needs of our community...

Read more
View all news

Latest News

Aboriginal Cultural Awareness Guide

Aboriginal Cultural Awareness and Engagement Guide on Display

A Draft Aboriginal Cultural Awareness and Engagement Guide is to go out for public consultation for 28 days from June 19- July 17...

Read more
Freedom Feast

Share Freedom and Friendship During Refugee Week 2019

Everyone is welcome is come together in this year’s Refugee Week to share a plate, a story, music and friendship through activities happening across the Coffs Harbour area...

Read more
Elton John

Rocketman Rocking into Coffs!

Coffs Harbour – get your glitter on for a once-in-a-lifetime opportunity to welcome the true entertainment superstar that is Sir Elton John to C.ex Coffs International Stadium...

Read more
View all news

Contact Details, Location, Opening Hours

Our customer service team can be contacted between 8.30am - 4.30pm Monday to Friday on 02 6648 4000

You can also:

email us: coffs.council@c​hcc.nsw.gov.au

make a customer service request

or drop in and visit our Customer Service Center located at the corner of Coff and Castle Streets in Coffs Harbour.

Phone: 02 6648 4000 (including after hours emergencies)

Postal Address*:

Locked Bag 155
Coffs Harbour, NSW 2450
*Please read the mail guidelin​es for customers.

ABN: 79 126 214 487

Emergency contact and urgent issues

To contact Council duty staff for emergency, urgent or any matters listed below please call 02 6648 4000, 24 hours, 7 days a week.

  • Sewer issues or overflows
  • Water service problems or leaks
  • Animal attacks
  • Environmental pollution
  • Any other instance requiring urgent assistance

 Other enquiries

  • Missed rubbish collection service, missing or damaged bins 1800 265 495