What to do if your neighbour’s property is causing you a nuisance due to unmanaged waste, uncollected dog faeces, smelly bins, green swimming pools etc.
Complaints between neighbouring properties are generally considered a private matter and City of Coffs Harbour will generally not take compliance action.
We encourage you to resolve the problem in a friendly manner by talking to the person causing the nuisance.
People are often unaware that their activity or lack of property maintenance is causing a problem.
You can contact a Community Justice Centre to arrange mediation with your neighbour.
If direct conversation or mediation with your neighbour doesn't work, you can contact us in writing, by phone or in person to discuss further using the contact details on this page.
Complaints between neighbouring properties are generally considered a private matter. We may provide information to the resident, but will generally not take compliance action.
We will assess whether the complaint:
If a complaint meets the above criteria, we will undertake further investigation of the matter.
For further information on our adopted response to complaints about the condition of premises please refer to our Compliance and Enforcement Policy.
If you have concerns relating to bedbugs, mould, green swimming pools, unsightly yards or unclean rooms in a holiday house or private rental, we recommend you contact:
We do not investigate these matters.
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