If you have problems with the supply of water or sewer services to your property, call us first (before calling a plumber) to check if the problem is with our infrastructure or a result of planned works.
Call (02) 6648 4000 (including after hours for emergencies) to speak to our Customer Service Team.
Some issues that you should call us about include:
- water main damage
- leaking water main
- leak at the water meter
- leak at the tap located at the meter
- water meter stolen, missing or damaged
- water pressure issues
- water supply disruption
- poor water quality
- burst water mains
- overflowing manhole
- sewer odours
- toilets backing up
- sewage spills and blockages