Short Term Rental Accommodation (STRA) is a dwelling used to provide accommodation on a commercial basis for a temporary or short-term period; with the host either residing on the premises (hosted), or not residing on the premises (non-hosted). The activity is most commonly associated with booking platforms such as ‘Airbnb’ and ‘Stayz’ and can also include traditional holiday rentals through property managers.
The NSW Government has implemented new rules for STRA, which will apply from 1 November 2021.
Council is not currently undertaking any compliance action in relation to STRA, unless unauthorised building works have been undertaken on the house or apartment to ensure that Council aligns with the new rules for STRA, More detail on the new rules can be found on the NSW Planning, Industry and Environment’s website here
Council sometimes receives complaints from neighbours adjacent to houses and apartments which have been let out to tourists and visitors for use as STRA. Sometimes these premises do not comply with the NSW Government’s Code of Conduct for minimum standards of behaviour. Read more about the NSW Government's Code of Conduct here
Council has set up a register to capture issues raised by the community in relation to STRA. To make a complaint in relation to STRA, please contact Council on 6648 4000. This will enable Council to identify if any significant land use conflicts are occurring in any specific localities in relation to STRA.
Download Council's fact sheet on STRA: