Drinking Water Supply

A community unlike any other

Explore inspiring articles, discover events, connect with locals and learn more about Coffs Harbour City Council.

Build the Best Bypass

Build the Best Bypass

Council, on behalf of the community thanks our State and Federal Governments for supporting our request to use tunnels...

Read more
Cultural Civic Space

Cultural Civic Space

Find out the latest project updates and news...

Read more
Projects

Major Projects

Find out information about major projects we have underway and ones we have recently completed...

Read more
View all news

Latest News

STILL

Local Artists Shine in the City Heart

Artworks by 35 local artists from Byron Bay to Port Macquarie that entered this year’s nationally significant Still: National Still Life Award will go on display in a special exhibition...

Read more
Lifeguard Strategy

Future Lifeguard Strategy Out for Public Comment

Changes in our local population and the reasons people visit beaches, plus innovations in lifesaving technology are captured in a Draft Lifeguard Service Strategic Plan...

Read more
Solar

Switching on to Solar

Work has begun on the first sites chosen for Council’s major solar energy push to help reach its target of using 100% renewable energy as an organisation by 2030...

Read more
View all news

Drinking Water Supply

It's easy to take for granted, so you probably don't realise the work that goes into getting water to your tap everytime you turn it on. Council works hard to ensure that water is always available, clean and safe.

Your water supply can be divided into several distinct stages between when the water arrives as rainfall as part of the water cycle and when it runs out of the tap at your house:

1. The starting point of your water supply is when Council extracts water from the river source.

2. After the raw water from the river is sourced, it is sent to the Karangi Water Filtration Plant for treatment.

3. When the water has been treated, it is sent to Coffs Harbour residents and businesses via a distribution network of reticulation mains.

As well as testing the quality of the water at the Water Filtration Plant before being sent to your home, Council also has samples of water from the household end of the distribution system tested to ensure all quality standards for consumer health and safety are being met.

All customers of Council pay for the water they use through the "user-pays" system of water metering and bills.

Coffs Harbour residents are subject to Council's Permanent Water Conservation Measures currently in place and to any further water restrictions when necessary.