Drinking Water Supply

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COVID-19

COVID-19

You can find information on current changes to our programs, services and facilities, necessitated by precautions introduced in the face of the Coronavirus pandemic here...

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Library Online

Level One Water Restrictions

Are still in place across the LGA. Find out more about Dam Levels and Water Restrictions...

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Disaster Revocery

Bushfire Recovery Portal

Council have created the bushfire recovery portal to ensure that the recovery process is as simple and clear as possible...

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Latest News

Rent Waived

Council to Waive Rent from Community Groups and Sports Clubs

An extension of the current rent waiver for local community and sporting organisations that rent facilities from Council will be provided for the three months...

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Botanic Garden

Federal Funds Earmarked for Community Projects

An allocation of $1.38m in funds from the Australian Government has been earmarked for the North Coast Regional Botanic Garden Glasshouse Project and the next stage of the Jetty Foreshores Project...

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Youth

Coffs Coast Youth Inspired by Cultural and Civic Space

The cultural, social and technological opportunities being offered by the planned youth space in the Cultural and Civic Space have sparked excitement among local youth and educators...

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Drinking Water Supply

It's easy to take for granted, so you probably don't realise the work that goes into getting water to your tap everytime you turn it on. Council works hard to ensure that water is always available, clean and safe.

Your water supply can be divided into several distinct stages between when the water arrives as rainfall as part of the water cycle and when it runs out of the tap at your house:

1. The starting point of your water supply is when Council extracts water from the river source.

2. After the raw water from the river is sourced, it is sent to the Karangi Water Filtration Plant for treatment.

3. When the water has been treated, it is sent to Coffs Harbour residents and businesses via a distribution network of reticulation mains.

As well as testing the quality of the water at the Water Filtration Plant before being sent to your home, Council also has samples of water from the household end of the distribution system tested to ensure all quality standards for consumer health and safety are being met.

All customers of Council pay for the water they use through the "user-pays" system of water metering and bills.

Coffs Harbour residents are subject to Council's Permanent Water Conservation Measures currently in place and to any further water restrictions when necessary.