Pay Rates and Water

A community unlike any other

Explore inspiring articles, discover events, connect with locals and learn more about Coffs Harbour City Council.

DA

Online DAs only from January 1

The NSW Government has mandated that all Development Applications lodged with us must be through the NSW Online Planning Portal from 1 January 2021 ...

Read more
Swim Between The Flags

Swim Between The Flags

Stay safe at the beach this summer by swimming between the red and yellow flags at patrolled beaches...

Read more
Bushfire Revocery

Bushfire Recovery Portal

Council have created the bushfire recovery portal to ensure that the recovery process is as simple and clear as possible...

Read more
View all news

Latest News

New Pools

Community Engagement Results in Stunning New Pool Designs for Woolgoolga and Sawtell

Following extensive community engagement we are proud to unveil the detailed concept designs for the upgrade of Woolgoolga and Sawtell Swimming Pools...

Read more
Jetty Carpark Upgrade

A Fresh Green Look for the North Wall Car Park

North Wall public car park is being relocated, reconfigured and upgraded to reclaim recreation space for the community, provide more car parks and improve accessibility...

Read more
Flood Study

Local Knowledge Needed for Flood Study

The experience and knowledge of local flooding events in the Northern Beaches is being sought from residents for a Flood Study of coastal catchments...

Read more
Visit Coffs Newsroom

Pay Rates and Water

Our NAB payment gateway requires that our customers use the most current version of their chosen browser and is not supported by internet explorer. To find out more and to update your browser head to the NAB website here.

​Rates are paid every year and can be paid in full or by quarterly instalments. Due to the financial impact of COVID-19, the due date for paying in full has been extended by 1 month. This extension also applies for the first quarterly instalment. See below: If you are paying in full, your rates are usually due on or before 31 August each financial year. This year, your rates are due on or before 30 September, 2020. Payment dates for quarterly instalments are:

  • 1st Instalment – 30 September
  • 2nd Instalment – 30 November
  • 3rd Instalment – 01 March
  • 4th Instalment – 31 May

Interest on overdue rates Interest is charged on overdue amounts. In the Financial Year 2020/21 period the following interest charges will apply:

  • 0% pa for overdue amounts during the period 1/07/2020 - 31/12/2020
  • 7% pa for overdue amounts during the period 1/01/2021 - 30/06/2021


There are a range of ways in which Council bills can be paid, including online options.

Pay online by credit card

​You will need your 13 digit payment code found near the bottom right side of your water account.

 Click here to PAY WATER BY CREDIT CARD

​You will need your 13 digit payment code found near the bottom right side of your debtors invoce or statement.

 Click here to PAY DEBTOR BY CREDIT CARD


Pay online using BPAY

If your financial institution offers BPAY, you can use the BPAY system to pay your account online. You should contact your financial institution or alternatively visit the BPAY website for more information.

​Enter the biller code 5058 and your reference number, which you can find under the BPAY Biller Code on the front of your account.

Remember that your rates, water and debtors accounts have different BPAY reference numbers.

Whilst Council allows B-Pay payments using credit cards (Visa & MasterCard only) some financial institutions may treat this payment as a ‘cash advance’ against your credit card – meaning daily interest charges will apply immediately after payment. For more information please contact your financial institution.

​Enter the biller code 87411 and your reference number, which you can find under the BPAY Biller Code on the front of your account.

 

Remember that your rates, water and debtors accounts have different BPAY reference numbers.

Whilst Council allows B-Pay payments using credit cards (Visa & MasterCard only) some financial institutions may treat this payment as a ‘cash advance’ against your credit card – meaning daily interest charges will apply immediately after payment. For more information please contact your financial institution.

​Enter the biller code 184309 and your reference number, which you can find under the BPAY Biller Code on the front of your account.

 

Remember that your rates, water and debtors accounts have different BPAY reference numbers.

Whilst Council allows B-Pay payments using credit cards (Visa & MasterCard only) some financial institutions may treat this payment as a ‘cash advance’ against your credit card – meaning daily interest charges will apply immediately after payment. For more information please contact your financial institution.


Please contact Council on 02 6648 4000 if you have any enquiries about this online payment service.

Payment options for rates and water accounts

​Account payments can be directly debited from your savings or cheque accounts on the account due dates. Contact Council on 02 6648 4000 to obtain required direct debit forms or click on the following link.

Direct Debit Application Form

​Payment can be directly deposited into Council's bank account via your internet banking facility.  The BSB and Account numbers for this transfer are found near the EFT symbol in the "Methods of Payment" section of your account.

Please Note: Every account issued by Council has a different bank account number allocated for EFT payments. Please ONLY use the bank account details shown on the account you wish to pay.

​Payment by credit card (Visa & MasterCard only) can be made over the telephone by calling 1300 667 083 (24 hours / 7 days).

​Present your account intact at any Australia Post outlet to pay by cash, cheque or debit card (cards linked to savings or cheque accounts only). 

Please Note: No credit cards can be used over the counter at Australia Post.

​Payment can be made by cash, cheque, debit card or credit card (Visa & MasterCard only).

​Mail your cheque payment to:

Coffs Harbour City Council
Locked Bag 155
Coffs Harbour NSW 2450.

Please enclose adequate account information to ensure correct allocation of payment.  A receipt will not be issued unless you include a written request.

Rates are payable by instalments with the following due dates:

​First Instalment​30 September 2020
​Second Instalment​30 November
​Third Instalment​28 February
​Fourth Instalment​31 May

 

Separate instalment notices will be issued approximately one month prior to the above due dates. If you wish to pay your rates in full, payment should be made on or before the first instalment due date 30 September.


Privacy and Security Statement