From March 26 2020 no public entry will be allowed into Council's offices – including the Customer Service Centre in Coff Street – as a precaution to help reduce the risk of Coronavirus Covid-19 infection within the organisation and the community.
You can access our range of online services 24/7:
Pay your rates
Pay your water
Lodge your Development Application or Construction Certificate online
Development Applications and Construction Certificates including modifications can be lodged via the NSW Planning Portal.
For more information on the Portal including how to register for an account please see the Quick Reference Guides issued by the NSW Department of Planning, Environment and Infrastructure.
After you have lodged your application Council staff will be in contact with you regarding any additional information required and to issue the tax invoice for the payment of lodgement fees.
Building and Development Forms
Library Online Services
The following online recourses are available from our library:
You can find out more about these resources here.
You can also contact our Customer Services Team via:
Phone: 02 6648 4000 (8.30am - 4.30pm)
Emergency contact and urgent issues
To contact Council duty staff for emergency, urgent or any matters listed below please call 02 6648 4000, 24 hours, 7 days a week.
- Sewer issues or overflows
- Water service problems or leaks
- Animal attacks
- Environmental pollution
- Any other instance requiring urgent assistance
- Missed rubbish collection service, missing or damaged bins 1800 265 495