Report a tree issue

City of Coffs Harbour is responsible for trees growing on nature reserves and in parks, reserves and open spaces.

We will not undertake works on trees:

  • where property damage is due to a pre-existing tree or tree roots
  • to advantage views, or remove shading from solar electricity or heating 
  • on non-Council controlled lands (Crown Land) without the approval of the controlling Land Manager
  • on private property unless the property owner engages us on a service for fee basis.

Report tree issues

Dangerous trees

You can report a dangerous tree on Council land or a Crown Reserve under City of Coffs Harbour management by emailing us at coffs@chcc.nsw.gov.au

Please be sure to include as much information as possible including the location and photos of the dangerous tree.

Our officers will investigate the report, reply back to you and prioritise works as required.

If the tree is on private property we cannot undertake tree works.

Fallen trees

You can report a fallen tree on Council land or Crown Reserve under City of Coffs Harbour management by emailing us at coffs.council@chcc.nsw.gov.au

We will assess trees that have fallen from within Council land into private property. Where reasonable we will remove them following consultation with the property owner.

Please be sure to include as much information as possible including the location and photos of the fallen tree.

We will need to know:

  • Has the tree fallen over completely?
  • Has the tree fallen over due to storm or high wind?
  • Is it blocking the road or footpath, or blocking access to your property?
  • How large is the tree?

Tree root issues

You can report tree roots interfering with sewer mains or lines by emailing us at coffs.council@chcc.nsw.gov.au.

Please be sure to include as much information as possible including the location and photos.

We will inspect trees that are interfering with the sewer mains or line and the tree/s may need to be removed.

We will not remove a tree that is on private property.

Where private structures, stormwater pipes or drains exist within the Road Reserve the responsibility for any damage sustained due to trees or tree roots is that of the property owner benefiting from the structure.

Where trees planted by individuals within a defined sewerage / drainage easement have the potential to cause damage to the sewerage / drainage structure then we may direct the removal of the tree without compensation.

Planting on council land

If you would like to plant on City of Coffs Harbour controlled land or on the nature strip you must first get our consent.

To apply for consent please email us at  coffs.council@chcc.nsw.gov.au including details of the location of the planting and types of plants to be considered.

One of our officers will contact you to discuss your application.