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Water Meter Ownership
Areas of responsibility for your water meter service

Your Water Meter and Service Responsibilities
  • Council is only responsible for the water meter and the water service leading up to the meter. Any plumbing after the water meter is the responsibility of the property owner.
  • In order to help us read and maintain the water meter, it is the property owner's responsibility to ensure the meter is readily accessible at all times. This means that the area around and above the meter must be kept clear of obstructions and vegetation.
  • If you change the ground level around your water meter (by gardening or landscaping, etc) so that the distance from the ground level to the underside of the meter is less than 200mm, then you must have your water meter raised. Coffs Harbour Water must be contacted for a quote and once the property owner has paid the quoted price, Coffs Harbour Water will raise the water meter to legal height.
  • It is the property owner's responsibility to ensure that the meter is adequately protected.
Coffs Harbour Water Meter and Service Responsibilities

Any repairs up to and including the water meter are the responsibility of Coffs Harbour Water and can only be carried out by Coffs Harbour Water staff. It is an offence for anyone other than Coffs Harbour Water staff to disconnect or tamper with the water meter or any apparatus fitted to the service line.

If you are unsure of your liability, you should contact Council on (02) 6648 4000 during business hours.