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Methods of Water Account Payment

Direct Debit
Account payments can be directly debited from your savings or cheque accounts on the account due dates. Contact Council on (02) 6648 4000 to obtain required direct debit forms or click on the following link.

Direct Debit Application Form
 
Electronic Fund Transfer (EFT)
Payment can be directly deposited into Council's bank account via your internet banking facility.  The BSB and Account numbers for this transfer are found near the EFT symbol on the front of your water account.

Please Note: Each water account has a different bank account number allocated for EFT payments.  Please ONLY use the bank account details shown on the water account you wish to pay.

BPAY
Contact your financial institution (bank/credit union etc) to make a payment from your savings or cheque account.  The BPAY Biller Code used for the payment of water accounts is 87411. Your reference number (starting with 8) is also required and is shown under the BPAY Biller Code on the front of your account.

Please Note: No credit cards can be used via BPAY. 

Using Your Credit Card Over the Telephone 
Payment by credit card (Visa & MasterCard only) can be made over the telephone by calling 1300 667 083         (24 hours / 7 days).

Please Note: A credit card merchant service fee of 0.6% of the total transaction amount will be added to the amount payable.

Using Your Credit Card Over the Internet
Payment by credit card (Visa & MasterCard only) can also be made via Council's Online Payment Service.

Online Payments

Please Note: A credit card merchant service fee of 0.6% of the total transaction amount will be added to the amount payable.

 

Australia Post - Over the Counter
Present your account intact at any Australia Post outlet to pay by cash, cheque or debit card (cards linked to savings or cheque accounts only). 

Please Note: No credit cards can be used over the counter at Australia Post.

 

At Council - Over the Counter
Payment can be made by cash, cheque, debit card or credit card (Visa & MasterCard only).

Please Note: If you are paying your account via credit card (Visa & MasterCard only) at Council's administration offices a merchant service fee of 0.6% of the total transaction amount will be added to the amount payable. 

By Mail
Mail you cheque payment to:

Coffs Harbour City Council                
Locked Bag 155               
Coffs Harbour NSW 2450.

Please enclose adequate account information to ensure correct allocation of payment.  A receipt will not be issued unless you include a written request.