Customer Feedback

A community unlike any other

Explore inspiring articles, discover events, connect with locals and learn more about Coffs Harbour City Council.

Beach Patrol Times

Swim Between the Flags

Stay safe at the beach this summer and swim at our patrolled beaches ...

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New Library Gallery

New Library Gallery

Register to receive project updates.

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Community Workshops

Planning for the Future

Do you have great plans for your club or community group but need help with getting started ...

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Latest News

Woolgoolga Masterplan Adopted

Woolgoolga Town Centre Masterplan Adopted

Making Woolgoolga a destination is the key focus of the long-awaited Woolgoolga Town Centre Masterplan...

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Clean Up Australia

Coffs Creek and Park Beach Flood Study Review

A revised flood study for the Coffs Creek catchment that uses the most recent rainfall data and computer modelling will be out for public comment...

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Young people get creative

Young People Encouraged to Get Creative

Young people in the local area are being given to opportunity to showcase their creativity...

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Upcoming Events

2018
Regional Gallery

JADA on Exhibition

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2018
Rime of the Ancient Mariner

Rime of the Ancient Mariner

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Feb 18
Oztag

Oztag Junior State Cup

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Feb 2018
Library Lovers

Library Lovers Day

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Feb 2018
Ipads and biscuits

iPads and Biscuits

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Feb 2018
Festival of Small Halls

Community Group Planning Workshop

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View all events

Customer Feedback

Provide Feedback for Roads

​​​​​Council has responsibility for the ongoing maintenance and safe conditions of the local roads and traffic areas.  Our local roads are on a regular works program of review, repair and upgrading listed in the priorities for improvements or new constructions.

Council also actively seeks funding to apply for additional resources where safety issues are apparent, such as Black Spot Funding where there are high risk areas where serious or repeated crashes have occurred.

Local residents often contact Council to inform us of road, traffic or safety issues in particular areas. This feedback is important to better understand and respond to the needs of the community and roads network, particularly where safety issues are identified.  When feedback is provided to Council about roads and traffic issues it is assessed on a safety and risk priority basis.

These issues are itemised according to priority listing and addressed as funding and resources become available. Council's annual budget is set to enable renewal of assets, including roads, though these are generally specified in advance and allocated annually. The feedback provided by residents is taken into account in this planning and responded to as priorities allow.

The following outlines the feedback process for roads and traffic issues.

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​​Council also has a Local Traffic Committee that will review and make recommendations on all regulatory matters, and those that have significant impact on the  road network. All road and traffic feedback will be assessed by a Council officer to see if it requires submission to the Local Traffic Committee. All matters will be assessed through the feedback process.

Council encourages feedback about roads, traffic and safety to be provided in the following ways:

You will then be contacted by a Council officer who will ask you further questions about the issue you are reporting and provide information about how the matter may be resolved.