Customer Feedback

A community unlike any other

Explore inspiring articles, discover events, connect with locals and learn more about Coffs Harbour City Council.

Plastic Free July

Plastic Free July

Momentum is building all over the world to cut down on single use plastic – so why not start your own revolution in Plastic Free July 2018.

Read more
Environmental Levy

Environmental Levy Grants Open

Applications are now open for the 2018/19 Environmental Levy Grants Program...

Read more
Jetty Foreshores

New Jetty Foreshores Survey

Have your say on the future of the Jetty Foreshores by completing the new online survey before July 1.

Read more
View all news

Latest News

Red tape cut

Ruling Out Red Tape

Simplifying 48 business application forms into one and slashing footpath regulations in commercial areas to create fun, welcoming spaces that attract customers...

Read more
Cultual Civic Space

Civic Space Taking Shape

The proposed Cultural and Civic Space in the Heart of the City is starting to come into focus following the extensive public consultation ...

Read more
Mayor thanks volunteers

Mayor Thanks Volunteers

The unsung heroes that form the small army of volunteers who help keep the city’s community facilities operating...

Read more
View all news

Upcoming Events

June
Startup Coffs Coast

Startup Coffs Coast

Read more
June
JM Donella

JM Donellan @ the Library

Read more
June
Sandie Docker

Sandie Docker @ the Library

Read more
21-22
Comedy Festival

Melbourne Comedy Festival Roadshow

Read more
June
Freedom Feast

Freedom Feast

Read more
June
Weaving

Weaving from Nature Workshop

Read more
View all events

Customer Feedback

Provide Feedback for Roads

​​​​​Council has responsibility for the ongoing maintenance and safe conditions of the local roads and traffic areas.  Our local roads are on a regular works program of review, repair and upgrading listed in the priorities for improvements or new constructions.

Council also actively seeks funding to apply for additional resources where safety issues are apparent, such as Black Spot Funding where there are high risk areas where serious or repeated crashes have occurred.

Local residents often contact Council to inform us of road, traffic or safety issues in particular areas. This feedback is important to better understand and respond to the needs of the community and roads network, particularly where safety issues are identified.  When feedback is provided to Council about roads and traffic issues it is assessed on a safety and risk priority basis.

These issues are itemised according to priority listing and addressed as funding and resources become available. Council's annual budget is set to enable renewal of assets, including roads, though these are generally specified in advance and allocated annually. The feedback provided by residents is taken into account in this planning and responded to as priorities allow.

The following outlines the feedback process for roads and traffic issues.

​​​

  
  
Description
  
  
  
  
  
  

​​Council also has a Local Traffic Committee that will review and make recommendations on all regulatory matters, and those that have significant impact on the  road network. All road and traffic feedback will be assessed by a Council officer to see if it requires submission to the Local Traffic Committee. All matters will be assessed through the feedback process.

Council encourages feedback about roads, traffic and safety to be provided in the following ways:

You will then be contacted by a Council officer who will ask you further questions about the issue you are reporting and provide information about how the matter may be resolved.