Pay Rates and Water

A community unlike any other

Explore inspiring articles, discover events, connect with locals and learn more about Coffs Harbour City Council.

Work with us

Work With Us

There has never been a better time to join our team so take a look at our current vacancies and apply now.

Read more
Around the World

Register Now

The 21st Local Government Information Technology Conference will be held in Coffs Harbour 28-30 November...

Read more
Karangi Public School

Karangi Students WaterWise

Karangi Public School recently undertook a WaterWise refresher to investigate water saving strategies and prevent wastage.

Read more
View all news

Latest News

Arts Grants

Diversity Celebrated Through Arts Grants

Ten local groups are to share $37,400 in arts and cultural grants from Council that will bring new and exciting opportunities...

Read more
Sawtell HP Revamp

Major Holiday Parks Investment Keeps Visitors Coming

All four Coffs Coast Holiday Parks have had significant upgrades to make sure they remain among the top places to stay on the Coffs Coast.

Read more
Artist and Writer

Travels with my Art

Emmy Award-winning film-maker, author, cycling advocate and artist Mike Rubbo will be at the Harry Bailey Memorial Library on August 30 to talk about his book...

Read more
View all news

Upcoming Events

Pay Rates and Water

​​There are a range of ways in which Council bills can be paid, including online options.

Pay by Credit Card

Water Account Payment
You will need your Water Account "Payment Code" 

(this is a 13-digit number found near the bottom right side of your water account).

PAY WATER ONLINE

Rates Payment

You will need your Rates "Payment Code" 

(this is a 13-digit number found near the bottom right side of your rate account).

PAY RATES ONLINE

Debtor Account Payment

You will need you Debtor Account "Payment Code"

(this is a 13-digit number found near the bottom right side of your invoice).

PAY DEBTORS ONLINE

Please contact Council on 02 6648 4000 if you have any enquiries about this online payment service.

Terms and Conditions
Privacy and Security Statement
Website Disclaimer


  
Description
  

​Account payments can be directly debited from your savings or cheque accounts on the account due dates. Contact Council on 02 6648 4000 to obtain required direct debit forms or click on the following link.

Direct Debit Application Form

  

​Payment can be directly deposited into Council's bank account via your internet banking facility.  The BSB and Account numbers for this transfer are found near the EFT symbol in the "Methods of Payment" section of your account.

Please Note: Every account issued by Council has a different bank account number allocated for EFT payments. Please ONLY use the bank account details shown on the account you wish to pay.

  

​Contact your financial institution (bank/credit union etc) to make a payment from your savings or cheque account.  The BPAY Biller Code used for the payment of:

  • rates accounts is 5058
  • water accounts is 87411
  • debtors accounts is 184309.

Your reference number is also required and is shown under the BPAY Biller Code on the front of your account.

Please Note: No credit cards can be used via BPAY. 

  

​Payment by credit card (Visa & MasterCard only) can be made over the telephone by calling 1300 667 083 (24 hours / 7 days).

Please Note: A credit card merchant service fee of 0.6% of the total transaction amount will be added to the amount payable.

  

​Payment by credit card (Visa & MasterCard only) can also be made via Council's Online Payment Service on this page.

Please Note: A credit card merchant service fee of 0.6% of the total transaction amount will be added to the amount payable.

  

​Present your account intact at any Australia Post outlet to pay by cash, cheque or debit card (cards linked to savings or cheque accounts only). 

Please Note: No credit cards can be used over the counter at Australia Post.

  

​Payment can be made by cash, cheque, debit card or credit card (Visa & MasterCard only).

Please Note: If you are paying your account via credit card (Visa & MasterCard only) at Council's administration offices a merchant service fee of 0.6% of the total transaction amount will be added to the amount payable. 

  

​Mail your cheque payment to:

Coffs Harbour City Council                
Locked Bag 155               
Coffs Harbour NSW 2450.

Please enclose adequate account information to ensure correct allocation of payment.  A receipt will not be issued unless you include a written request.

  

Rates are payable by instalments with the following due dates:

​First Instalment​31 August
​Second Instalment​30 November
​Third Instalment​28 February
​Fourth Instalment​31 May

 

Separate instalment notices will be issued approximately one month prior to the above due dates. If you wish to pay your rates in full, payment should be made on or before the first instalment due date 31 August.