Pay Rates and Water

A community unlike any other

Explore inspiring articles, discover events, connect with locals and learn more about Coffs Harbour City Council.

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Pay Rates and Water

​​There are a range of ways in which Council bills can be paid, including online options.

PAY by CREDIT CARD

Water Account Payment
You will need your Water Account "Payment Code" 

(this is a 13-digit number found near the bottom right side of your water account).

PAY WATER ONLINE

Rates Payment

You will need your Rates "Payment Code" 

(this is a 13-digit number found near the bottom right side of your rate account).

PAY RATES ONLINE

Please contact Council on 02 6648 4000 if you have any enquiries about this online payment service.

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Website Disclaimer


  
Description
  

​Account payments can be directly debited from your savings or cheque accounts on the account due dates. Contact Council on 02 6648 4000 to obtain required direct debit forms or click on the following link.

Direct Debit Application Form

  

​Payment can be directly deposited into Council's bank account via your internet banking facility.  The BSB and Account numbers for this transfer are found near the EFT symbol on the front of your rates or water account.

Please Note: Each rates or water account has a different bank account number allocated for EFT payments.  Please ONLY use the bank account details shown on the water account you wish to pay.

  

​Contact your financial institution (bank/credit union etc) to make a payment from your savings or cheque account.  The BPAY Biller Code used for the payment of rates accounts is 5058 water accounts is 87411. Your reference number is also required and is shown under the BPAY Biller Code on the front of your account.

Please Note: No credit cards can be used via BPAY. 

  

​Payment by credit card (Visa & MasterCard only) can be made over the telephone by calling 1300 667 083 (24 hours / 7 days).

Please Note: A credit card merchant service fee of 0.6% of the total transaction amount will be added to the amount payable.

  

​Payment by credit card (Visa & MasterCard only) can also be made via Council's Online Payment Service on this page.

Please Note: A credit card merchant service fee of 0.6% of the total transaction amount will be added to the amount payable.

  

​Present your account intact at any Australia Post outlet to pay by cash, cheque or debit card (cards linked to savings or cheque accounts only). 

Please Note: No credit cards can be used over the counter at Australia Post.

  

​Payment can be made by cash, cheque, debit card or credit card (Visa & MasterCard only).

Please Note: If you are paying your account via credit card (Visa & MasterCard only) at Council's administration offices a merchant service fee of 0.6% of the total transaction amount will be added to the amount payable. 

  

​Mail your cheque payment to:

Coffs Harbour City Council                
Locked Bag 155               
Coffs Harbour NSW 2450.

Please enclose adequate account information to ensure correct allocation of payment.  A receipt will not be issued unless you include a written request.

  

Rates are payable by instalments with the following due dates:

​First Instalment​31 August
​Second Instalment​30 November
​Third Instalment​28 February
​Fourth Instalment​31 May

 

Separate instalment notices will be issued approximately one month prior to the above due dates. If you wish to pay your rates in full, payment should be made on or before the first instalment due date 31 August.