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Contact Details, Location, Opening Hours
Council will be closed on Monday 2 October due to the gazetted Public Holiday.
If your matter is urgent please call 02 6648 4000 to be put through to our ‘after hours’ operator.
Urgent matters can include:
Sewer chokes or sewer overflows
Serious water service problems
Animal attacks
Environmental pollution
Any other instance whereby you require urgent attention.
Alternatively, please send us an email or leave your name and contact number and we'll return your call during business hours.

Make a customer service request

Postal Address:
Locked Bag 155
Coffs Harbour, NSW 2450

Please read the mail guidelines for customers.


Tel: 02 6648 4000

ABN: 79 126 214 487


Opening Hours: 8.30am to 4.30pm Monday to Friday. 
To contact Council duty staff out of hours, please call (02) 6648 4000.

  • Missed rubbish collection service, missing or damaged bins. 
    Phone: 1800 265 495
  • Report a blocked or overflowing sewer
    (02) 6648 4000
  • Report a water leak
    Phone: (02) 6648 4000

Call 000 for emergencies, including fire reporting. ​