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Policies

Coffs Harbour City Council has a range of policies covering its services and legislative responsibilities. If you believe a policy is missing, please contact our Governance department on (02) 6648 4000.

Community Services

Public Art Selection Protocols Policy

Library Catalogue - Ratings and Reviews Guidelines Policy

Library - Volunteers Policy

Library - Service Charter Policy

Library - Public Access Internet Policy

Library - Membership Policy

Library - Lending Policy

Library - Information Services Policy

Library - Food and Drink Policy

Library - Collection Development Policy

Community Engagement Policy

Cultural Plan 2013-2016 final.pdf

Council Governance

Statement of Business Ethics

Social Media Policy

Public Interest Disclosures Internal Reporting Policy

Procurement Policy

Privacy Management Plan

Loans to Community Groups Policy

Loan Borrowing Policy

Investment Policy

Gifts and Benefits Policy

Enforcement Policy

Enforcement of Parking Restrictions Policy

Disposal of Assets Policy

Councillor Records Management Policy

Councillor Expenses and Facilities Policy

Complaints and Other Feedback

Code of Meeting Practice

Code of Conduct Policy

Asset Management Policy

Asset Accounting Policy

Council Properties

A-Frame Policy (.pdf)

Customer Service Team

Customer Service Policy

Environment and Pollution

Water Sensitive Urban Design Policy (.pdf)

Tree_Preservation_Order_November_2010

Coffs_Harbour_Tree_Preservation_Order

Health

Hairdressers/Beauty Salon Construction Standards

Human Resources

Workplace Surveillance Policy

Health, Safety, Environment and Quality Policy

Equal Employment Opportunity Management Plan 2012-2014

Planning

Works in Kind Policy

Local Environmental Plan 2000

Administration of the Developer Contributions System

Rates and Payments

Rates, Charges and Fees - Financial Hardship Policy

Rates Pensioner Concessions

Roads and Related Infrastructure

Waste

Liquid Trade Waste Policy

Water and Sewerage

Water Restrictions Policy

Water Metering Policy - Multi-Unit - Inaccessible Locations

Water Meter - Service - Installation Policy

Water Connections - Middle Boambee Policy

Water Connection to Rising and Trunk Mains Policy

Water Carriers Policy

Urban Rainwater Tank Policy

Sewer Mains - Building in the vicinity of

Regional Water Supply - Raw Water Policy

Backflow Prevention and Cross Connection Control Policy - Containment Only

PAY IT

Rates
Water Accounts
Fees and Charges
Animal Registrations

REPORT IT

Dogs
Tree Issues
Fencing
Illegal Building
Abandoned Vehicles
Overgrown Land
Pedestrian Hazards
Graffiti and Vandalism
Other Issues ...

TRACK IT

Emergency Road Closures
Library Books
Development Applications

APPLY FOR

A Job
Council Information
Development Application
Rebates
New Water Meter
Library Card

HAVE A SAY

Councillors
Speak At Council
On Exhibition

NOTICES

Tenders
Public Notices
Media Releases

Coffs Harbour City Council